Business Development Representative (retail) - USA, Remote

Wildix • Chicago, IL

11d • $70,000 - $75,000 • Remote

About The Position

x-hoppers is seeking a US-based Business Development Representative to handle new North America leads and serve as the first point of contact for prospects. The role focuses on qualifying independent Ace Hardware store owners and other retail decision makers, then booking meetings for Account Executives. Prompt outreach and consistent follow-up are central to success. The representative will also participate in Ace Hardware conventions and other US retail trade shows, maintain accurate lead records in Salesforce, and collaborate with Account Executives, a UK BDR, and the marketing team.

Requirements

• 1–3 years of experience as an SDR or BDR in B2B.
• Strong phone prospecting and discovery skills.
• Clear, friendly communication with business owners.
• Organization and speed, including when 150–200 new leads arrive at once.
• Experience with Salesforce or a similar CRM.
• Based in the US and able to work Eastern or Central business hours.

Nice To Haves

• Experience selling to retailers, franchisees, or independent store owners.
• Knowledge of the hardware or home improvement channel.
• Use of AI tools for research, emails, and call notes.

Responsibilities

• Contact every new North America lead within one business day by phone and email.
• Qualify store owners and retail decision makers and book meetings for Account Executives.
• Conduct follow-up after each Ace Hardware convention, held twice a year.
• Attend Ace conventions and other retail trade shows in the US.
• Keep Salesforce records accurate, including stage, next step, and outcome for every lead.
• Work closely with Account Executives, the UK BDR, and the marketing team.

Benefits

• Generous time off.
• Mac and other top-tier technology and tools.
• Career growth and development programs and events.
• Country-specific benefits; applicants can ask the recruiter for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed