Business Development Representative- Auto Hauling

Circle Logistics

About The Position

Circle Logistics is seeking a relationship-focused business development representative to grow customer accounts, identify new opportunities, and serve as a trusted partner for clients in auto hauling. The position combines sales, account management, and transportation expertise. The representative is the primary point of contact for assigned accounts and works with customers and internal operations teams to develop transportation solutions and support long-term growth. The role involves prospecting for new business, expanding existing accounts, quoting freight, managing customer communications and shipment needs, and coordinating with operations. It also includes reviewing account performance, identifying service improvements, and conducting customer strategy discussions. The work is primarily in an indoor office environment, with occasional outdoor company events and flexibility to work outside standard business hours when business needs require.

Requirements

High school diploma, GED, or equivalent experience.
One to three years of experience in a logistics environment.
Experience selling auto-hauling services.
Experience with TMS, CRM platforms, or similar software, or the ability to learn new systems quickly.
Proficiency with Google Drive and Microsoft Excel, including VLOOKUPs, pivot tables, and reporting.
Strong sales, prospecting, relationship-building, and account development skills.
Excellent verbal and written communication skills.
Customer-focused approach and ability to build trust and maintain positive relationships.
Strong attention to detail, organization, time management, and problem-solving skills.
Ability to manage competing priorities while maintaining a high level of service.
Familiarity with electronic transportation platforms and applicable DOT and FMCSA regulations.
Flexibility to support customer needs outside standard business hours, including occasional evenings and weekends.
Ability to remain seated for extended periods and perform routine mobility, reaching, bending, and related activities.
Ability to occasionally lift or move materials weighing up to 40 pounds.

Nice To Haves

Associate or bachelor's degree in logistics, business, or a related field.
Experience in freight brokerage, finished vehicle account management, dispatch, or transportation operations.
Two or more years of freight brokerage or dispatching experience.
An established customer or carrier book of business.

Responsibilities

Proactively cold call prospective customers, establish relationships, and identify revenue opportunities.
Build, develop, and expand customer accounts through relationship management and follow-up.
Quote freight opportunities, evaluate shipping needs, and qualify accounts for additional business.
Execute spot quotes, review RFPs, and implement lane strategies.
Use an existing customer or carrier book of business to accelerate growth.
Serve as the primary contact and trusted partner for assigned accounts, communicating daily by phone and email.
Manage daily quoting activity, shipment development and tracking, and high-level account needs.
Build relationships with customer planners and decision-makers through proactive communication, dependable service, and timely updates.
Communicate opportunities and challenges professionally, take ownership of issues, and work toward effective solutions.
Conduct quarterly business reviews with senior-level customer contacts to evaluate performance, discuss objectives, and identify growth opportunities.
Partner with operations representatives and internal teams to coordinate account activities and meet customer expectations.
Provide direction and guidance to operations representatives supporting assigned accounts.
Lead weekly or monthly customer strategy and continuous improvement discussions, as appropriate.
Analyze account performance, identify service improvements, and develop strategies to strengthen customer partnerships.
Perform other duties and responsibilities as assigned.