Business Development Representative - Cisco

Ingram Micro•Buffalo, NY

About The Position

Ingram Micro is hiring a Business Development Representative to drive customer success, adoption of its Xvantage digital platform, pipeline growth, and vendor engagement. The role supports reseller partners and vendors in maximizing value and accelerating business outcomes by combining consultative sales, technology solutions, and relationship management. The representative will develop and maintain customer, partner, and vendor relationships; identify opportunities for engagement, solution adoption, and revenue growth; and use data and platform insights to recommend actions. The role also supports solution enablement and sales activities, collaborates with vendors on product and go-to-market initiatives, and keeps current on technology trends and market developments.

Requirements

Bachelor's degree or an equivalent combination of education and professional experience.
At least 1 year of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
Strong verbal and written communication skills, including the ability to present information effectively to diverse audiences.
Ability to build and maintain professional relationships with customers, partners, and internal stakeholders.
Strong analytical and problem-solving skills, including the ability to interpret data and identify business opportunities.
Self-motivation, organization, and ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office applications and CRM or sales enablement platforms.
Ability to collaborate across cross-functional teams.

Nice To Haves

Experience in technology, IT distribution, SaaS, cloud, cybersecurity, networking, or software.
Familiarity with channel sales, reseller ecosystems, or vendor-partner business models.
Experience using business intelligence tools, customer data, or platform analytics to drive sales outcomes.
Knowledge of consultative selling, solution selling, or account growth strategies.
Experience facilitating customer training, presentations, or product demonstrations.
Understanding of digital platforms and marketplace technologies.

Responsibilities

Drive utilization and adoption of the Xvantage platform among assigned reseller partners and vendors.
Identify opportunities to increase customer engagement, solution adoption, pipeline generation, and revenue growth.
Use platform insights and data to recommend actions that improve partner and vendor outcomes.
Support recruitment, enablement, customer acquisition, upsell, cross-sell, and retention initiatives.
Build trusted relationships with customers, reseller partners, and vendors.
Engage stakeholders to understand their business objectives, challenges, and growth opportunities, and provide tailored recommendations.
Serve as a primary point of contact and advocate for assigned accounts.
Develop expertise in assigned technology solutions, services, and vendor portfolios.
Collaborate with sales teams to uncover opportunities and position relevant solutions.
Support presales activities, including presentations, solution discussions, and proposal development.
Create and deliver training, sales collateral, and enablement resources that drive solution adoption.
Work with vendors to understand product updates, promotions, programs, and go-to-market initiatives.
Align vendor priorities with customer opportunities and advocate for customer needs.
Stay current on technology trends, competitive offerings, and market developments.
Use market intelligence and platform insights to identify growth opportunities and position Ingram Micro as a trusted advisor.