Business Development Representative - Cisco

Ingram Micro•Buffalo, NY
•$49,500 - $79,200

About The Position

Ingram Micro is seeking a Business Development Representative (BDR) to drive customer success, adoption of its Xvantage digital platform, pipeline growth, and vendor engagement. The role supports reseller partners and vendors in maximizing value and accelerating business outcomes through consultative sales, technology solutions, relationship management, and data-driven insights. The BDR builds relationships with customers, reseller partners, vendors, and internal sales teams; identifies opportunities for engagement, solution adoption, pipeline generation, and revenue growth; and provides recommendations aligned with business needs. The role also supports solution enablement and pre-sales activities, collaborates with vendors on product and go-to-market initiatives, and applies technology and market knowledge to identify growth opportunities. The typical U.S. base pay range is $49,500 to $79,200 per year. The applicable range depends on work location, pay grade, and variable compensation plan, among other factors. Certain roles may also be eligible for merit increases, annual bonuses or sales incentives, and long-term incentives. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan with company match, disability coverage, basic life insurance, and wellbeing benefits. Applicants must pass a drug test and post-offer background check.

Requirements

  • Bachelor's degree or an equivalent combination of education and professional experience.
  • At least 1 year of experience in sales, business development, account management, customer success, or a customer-facing technology environment.
  • Strong verbal and written communication skills and the ability to present information effectively to diverse audiences.
  • Ability to build and maintain professional relationships with customers, partners, and internal stakeholders.
  • Strong analytical and problem-solving skills, including the ability to interpret data and identify business opportunities.
  • Self-motivated and organized, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications and CRM or sales enablement platforms.
  • Ability to work collaboratively across cross-functional teams.

Nice To Haves

  • Experience in technology, IT distribution, SaaS, cloud, cybersecurity, networking, or software.
  • Familiarity with channel sales, reseller ecosystems, or vendor-partner business models.
  • Experience using business intelligence tools, customer data, or platform analytics to drive sales outcomes.
  • Knowledge of consultative selling, solution selling, or account growth strategies.
  • Experience facilitating customer training, presentations, or product demonstrations.
  • Understanding of digital platforms and marketplace technologies.

Responsibilities

  • Drive utilization and adoption of the Xvantage platform across assigned reseller partners and vendors.
  • Identify opportunities to increase customer engagement, solution adoption, pipeline generation, and revenue growth.
  • Use platform insights and data to recommend actions that improve partner and vendor outcomes.
  • Support recruitment, enablement, customer acquisition, upsell, cross-sell, and retention initiatives.
  • Build trusted relationships with customers, reseller partners, and vendors.
  • Engage stakeholders to understand business objectives, challenges, and growth opportunities.
  • Deliver tailored recommendations and solutions that align with customer needs.
  • Serve as the primary point of contact and advocate for assigned accounts.
  • Develop expertise across assigned technology solutions, services, and vendor portfolios.
  • Collaborate with sales teams to uncover opportunities and position relevant solutions.
  • Support pre-sales activities, including presentations, solution discussions, and proposal development.
  • Create and deliver training, sales collateral, and enablement resources that drive solution adoption.
  • Work with vendors to understand product updates, promotions, programs, and go-to-market initiatives.
  • Align vendor priorities with customer opportunities and advocate for customer needs.
  • Stay current on technology trends, competitive offerings, and market developments.
  • Use market intelligence and platform insights to identify growth opportunities.
  • Position Ingram Micro as a trusted advisor and strategic business partner.

Benefits

  • Competitive compensation and comprehensive benefits.
  • Career development and advancement opportunities.
  • Collaborative and inclusive culture.
  • Exposure to industry-leading technology solutions and vendors.
  • Opportunities to make a meaningful impact on customer and business success.
  • Healthcare benefits for U.S.-based employees.
  • Paid time off.
  • Parental leave.
  • 401(k) plan and company match.
  • Short-term and long-term disability coverage.
  • Basic life insurance.
  • Wellbeing benefits.
  • Potential merit increases, annual bonus or sales incentives, and long-term incentives for eligible roles.
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