Business Development Representative (Inbound)

BILL

3d•$64,209 - $88,400•Remote

About The Position

BILL is seeking an ambitious, customer-focused Inbound Business Development Representative to serve as an early point of contact for prospective customers. The role focuses on creating a fast, helpful, and memorable first impression, understanding prospective customers’ needs, and connecting them with the right Account Executive. It is suited to people who thrive in a high-velocity environment and want to help small and midsize businesses address financial challenges. BILL describes this position as a potential starting point for a long-term sales career, with a track record of promoting high-performing BDRs into Account Executive roles. The role engages prospective customers through phone, chat, web inquiries, and marketing-generated leads. Representatives respond to inbound interest, qualify prospects, schedule discovery calls and demos, and manage multiple conversations while maintaining a personalized customer experience. They partner with Marketing, Sales, and Operations, document interactions in Salesforce and other sales tools, and learn BILL’s product suite and value proposition. The position is remote-based in specified geographic zones. It is eligible for sales incentive and equity plans and a competitive benefits package. Applicants must be authorized to work in the United States without requiring visa sponsorship now or in the future.

Requirements

Communicate clearly and confidently with business owners, finance leaders, and operators.
Be curious and ask thoughtful questions to uncover customer needs.
Thrive in a fast-paced environment where responsiveness and prioritization are critical.
Be comfortable managing multiple conversations and opportunities at once.
Be coachable, competitive, and motivated by goals and performance metrics.
Show initiative in learning products, messaging, and sales skills.
Demonstrate resilience and adaptability when navigating objections or changing priorities.
Have a team-first mindset and enjoy celebrating wins with teammates.
Be authorized to work in the United States without requiring visa sponsorship now or in the future.

Responsibilities

Serve as the first point of contact for prospective BILL customers across phone, chat, web inquiries, and marketing-generated leads.
Respond quickly and thoughtfully to inbound interest, prioritizing speed-to-lead and customer experience.
Qualify prospects by understanding their businesses, pain points, and goals.
Schedule high-quality discovery calls and demos for Account Executives.
Manage high volumes of inbound calls, email, chat, and text conversations while maintaining a personalized experience.
Partner with Marketing, Sales, and Operations to support a seamless prospect journey.
Document customer interactions and next steps accurately in Salesforce and other sales tools.
Learn BILL’s product suite and value proposition to explain how its products support spend management, payables, receivables, and financial operations.

Benefits

Medical, dental, and vision insurance; BILL covers the majority of premiums, including dependent coverage.
Health savings and flexible spending accounts.
Life insurance and long- and short-term disability coverage.
Mental wellbeing resources and an Employee Assistance Program.
10 company holidays, 2 floating holidays, and flexible time off.
Employee Stock Purchase Program with employee discounts.
Employee recognition and referral programs.
Sales incentive and equity plans.
Sales training and coaching.
Career development opportunities, including a path to Account Executive and other revenue roles.