Business Development Representative - CCA

TD SYNNEX • Miramar, FL

1d • Hybrid

About The Position

The Business Development Representative for TD SYNNEX’s CCA (Caribbean Central America) Organization maintains customer relationships, drives vendor initiatives, supports partner enablement, and manages vendor pipelines. The role serves as a subject-matter expert on products and programs for the sales organization and supports partner growth through outbound calls, lead and opportunity follow-up, deal closing, partner account profiling, and expanding relationships beyond the primary contact. Candidates with retail, distribution, or related experience are encouraged to apply.

The representative provides customer consultations and support, collaborates with vendors and internal teams, and develops knowledge of vendor offerings and industry trends. The position also provides product and technical guidance, supports account planning, analyzes performance data, and helps configure, price, quote, and process requests for hardware, software, and services.

The role is based in a professional office environment with a hybrid arrangement and availability to travel. Occasional non-standard work hours or overtime may be required as business needs dictate.

Requirements

• High school diploma.
• At least 1 year of relevant work experience.
• Bilingual English-Spanish proficiency.
• Understanding of sales processes, procedures, and terminology.
• Ability to follow instructions, operate common office equipment, and perform accurate data entry.
• Basic mathematical skills and complex problem-solving, critical-thinking, and decision-making abilities.
• Excellent verbal and written communication skills, including formal presentations and negotiation.
• Ability to collaborate effectively with diverse individuals and persuasively promote or sell ideas.
• Strong organizational and time-management skills and commitment to completing tasks.
• Adaptability to change and ability to perform well under pressure.
• Commitment to social, ethical, and organizational standards and confidentiality.
• Strong multitasking, relationship-building, and empathy skills.
• Ability to learn quickly and proficiency with new systems and technology, including intermediate computer skills.
• Availability to travel.

Nice To Haves

• Relevant experience in retail, distribution, or related sectors.
• A degree in Business, Marketing, Project Management, or a related field.

Responsibilities

• Build and maintain customer relationships, address concerns, and support customer satisfaction.
• Provide customer service and support, serving as a primary contact for consultations.
• Collaborate with vendors to develop and execute initiatives that drive business growth.
• Support partner enablement by conducting vendor training as a subject-matter expert and advising on products and programs.
• Manage the vendor pipeline by identifying and qualifying leads and advancing opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor activities.
• Develop knowledge of vendor products, programs, and industry trends.
• Provide the sales organization with guidance and support on vendor offerings.
• Analyze data and metrics, identify improvement opportunities, and implement strategies to drive results.
• Use problem-solving and technical knowledge to configure, price, quote, and process requests for hardware, software, and services.
• Educate customers and provide technical guidance on product alternatives, cross-references, and other support.
• Participate in customer account planning and review with the sales team.
• Conduct customer consultations and vendor training as a subject-matter expert.
• Attend industry-specific vendor business training when applicable.
• Perform other duties as assigned.

Benefits

• Country-tailored elective benefits.
• Formal leadership and professional development programs and on-demand courses.
• Seminars, events, and access to the global Life Empowerment Assistance Program to support financial, physical, and mental well-being.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program that connects new coworkers within their first 30 days.
• Internal peer-led communities and activities, business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED