BUSINESS DEVELOPMENT REPRESENTATIVE

Natsu Healthcare•Tooele, UT

6d•$65,000 - $75,000

About The Position

The Business Development Representative supports the strategic growth of Nat-Su Behavioral Health Services and other services by building awareness, brand recognition, and the company’s profile in the industry. The role secures working partnerships with community organizations, correctional system representatives, businesses, and other referral sources. Through market research, relationship building, outreach, presentations, and event participation, the representative identifies and recruits potential clients for RTC and other Nat-Su programs while meeting department KPIs, strategic business targets, and company goals. Working collaboratively with Admissions, Clinical Leadership, and Marketing teams, the representative ensures consistent communication, accurate documentation, and culturally responsive engagement across service areas. The role fosters trust, collaboration, and long-term partnerships within service communities.

Requirements

Experience in outreach, sales, community engagement, business development, or behavioral health is preferred.
Experience working with diverse communities and service providers.
Valid driver’s license and ability to travel regularly.
Prolonged periods of travel, driving, and community engagement.
Ability to lift up to 15 pounds for event materials.
Ability to sit, stand, and walk for extended periods during outreach activities.
Employees must be able to successfully perform all functions of the job with minimal supervision.

Nice To Haves

Experience in behavioral health, substance use treatment, or social services.
Knowledge of community resources, referral systems, and recovery support networks.

Responsibilities

Conduct market research to identify trends, referral sources, and client recruitment opportunities within assigned territories.
Analyze community needs, institutional partnerships, and local dynamics to inform outreach strategies.
Maintain current knowledge of behavioral health resources, detox facilities, courts, probation departments, and community organizations.
Develop and maintain relationships with community partners, healthcare institutions, social service agencies, and organizations supporting potential clients.
Conduct outreach visits, presentations, and meetings to promote Nat-Su services.
Build referral pathways with detox facilities, hospitals, probation officers, case managers, and other stakeholders.
Identify and recruit potential clients for RTC and other Nat-Su programs.
Provide information about available services, program expectations, and referral processes.
Communicate with prospective clients and referral partners and provide timely follow-up.
Meet or exceed KPI requirements, strategic business targets, and company goals.
Arrange travel and attend conferences, community events, outreach activities, and partner meetings.
Represent Nat-Su Behavioral Health professionally and consistently in outreach settings.
Collaborate with Marketing on culturally appropriate messaging and materials.
Document outreach activities, partner interactions, and recruitment efforts in organizational CRM systems.
Maintain accurate contact records, communication logs, and territory reports.
Track outreach metrics and provide updates to leadership as requested.
Coordinate recruitment efforts with Admissions, the Business Development team, and others as needed.
Support training and onboarding of new team members by sharing territory knowledge, best practices, and outreach strategies.
Participate in team meetings, planning sessions, and continuous improvement initiatives.