Business Development & Marketing Specialist

Emerald Design Works•Greensboro, NC

5d•Onsite

About The Position

Emerald Design Works is seeking a Business Development & Marketing Specialist to support and strengthen its business development engine. This hands-on role spans business development, marketing, and operations on an intentionally small team. The specialist equips business development and partnership leaders with content, tools, and processes; administers HubSpot; manages Master Service Agreements, Statements of Work, and Procurement Proposals from draft through signature; and coordinates marketing activities, including work with third-party marketing partners. The position is on-site at the company's River North office in Chicago or its downtown Greensboro, North Carolina office. It reports to the Chief Executive Officer and directly supports the Director of Strategic Partnerships. The role contributes to how Emerald wins work, communicates its story, and builds the business development operations supporting company growth.

Requirements

At least 3 years of experience in sales enablement, business development support, sales or marketing operations, or B2B sales.
Experience creating proposals, presentations, or sales content that helped win business.
Strong writing and presentation skills, including the ability to turn complex offerings into clear, persuasive materials.
CRM administration experience, ideally with HubSpot, including workflows, pipelines, reporting, and data management.
Experience coordinating marketing activities such as newsletters, social media, events, and website updates.
Comfort managing outside agencies and partners.
Exceptional attention to detail, especially with contracts such as MSAs and SOWs.
Strong organizational skills and ability to manage several priorities at once.

Nice To Haves

Experience in design, creative, or professional services.
Experience supporting strategic partnerships or channel programs.
Basic design skills using Canva, PowerPoint, or Figma.
Familiarity with e-signature and contract tools such as DocuSign or PandaDoc.

Responsibilities

Support the CEO and Director of Strategic Partnerships with research, meeting preparation, and prospect and partner follow-up.
Prepare proposals, presentations, pitch decks, and tailored materials for client and partner pursuits.
Track pipeline and partnership activity, advance next steps, and flag opportunities needing attention.
Create and maintain business development collateral, including case studies, proposals, one-pagers, and email templates, in an organized HubSpot content library.
Keep sales and marketing messaging and positioning consistent.
Document and refine business development processes, qualification criteria, and pipeline stages.
Train new interior designers on how the company wins work and their role in the process.
Administer HubSpot users, permissions, properties, pipelines, workflows, and integrations.
Maintain clean and complete CRM data, establish standards for logging deals, contacts, and activities, and train the team on HubSpot.
Build dashboards and reports on pipeline, win rates, and marketing results, and report findings to leadership.
Manage Master Service Agreements, Statements of Work, and Procurement Proposals from draft through execution, checking scope, pricing, terms, dates, and client details for accuracy.
Track signatures, follow up on outstanding agreements, and maintain organized contract records.
Coordinate marketing activity through a shared calendar, including the e-newsletter, social media, website updates, and conferences and events.
Coordinate event registration, logistics, booth materials, and follow-up.
Coordinate with third-party marketing partners on scope, timelines, deliverables, and budget.
Step in where needed to keep the business development engine moving.