Business Development & Marketing Specialist

Emerald Design Works • Chicago, IL

5d • Onsite

About The Position

Emerald Design Works is seeking a Business Development & Marketing Specialist to support business development and partnership leaders with content, tools, and processes. The role serves as the HubSpot administrator, manages Master Service Agreements (MSAs), Statements of Work (SOWs), and Procurement Proposals from draft through signature, and coordinates marketing activity, including work with third-party marketing partners. It is an on-site role based in either the company's River North office in Chicago or its downtown Greensboro, North Carolina office. The position reports to the Chief Executive Officer and directly supports the Director of Strategic Partnerships.

The specialist works hands-on across business development, marketing, and operations as part of a small team. The position supports leadership with prospect and partner research, meeting preparation, and follow-up; develops proposals and sales materials; tracks pipeline activity; maintains business development content and processes; administers HubSpot; oversees agreement accuracy and execution; and coordinates marketing programs, events, and outside partners. The role also helps train interior designers on the company's business development process and steps in as needed to keep the business development engine moving.

Requirements

• At least 3 years of experience in sales enablement, business development support, sales or marketing operations, or B2B sales.
• Experience creating proposals, presentations, or sales content that helped win business.
• Strong writing and presentation skills, including the ability to turn complex offerings into clear, persuasive material.
• CRM administration experience, ideally with HubSpot, including workflows, pipelines, reporting, and data management.
• Experience coordinating marketing, including newsletters, social media, events, and website updates, and comfort managing outside agencies and partners.
• Exceptional attention to detail, especially with contracts such as MSAs and SOWs; strong organization and ability to manage several priorities at once.

Nice To Haves

• Experience in design, creative, or professional services, or supporting strategic partnerships or channel programs.
• Basic design skills with Canva, PowerPoint, or Figma.
• Familiarity with e-signature and contract tools such as DocuSign or PandaDoc.

Responsibilities

• Support the CEO and Director of Strategic Partnerships with research, meeting preparation, and follow-up on prospects and partners.
• Prepare proposals, presentations, pitch decks, and tailored materials for client and partner pursuits.
• Track pipeline and partnership activity, maintain momentum on next steps, and flag opportunities requiring attention.
• Create and maintain collateral—including case studies, proposals, one-pagers, and email templates—in an organized HubSpot content library, keeping messaging and positioning consistent across sales and marketing.
• Document and refine the business development process, qualification criteria, and pipeline stages, and train new interior designers on how the company wins work and their role in the process.
• Administer HubSpot users, permissions, properties, pipelines, workflows, and integrations.
• Maintain clean and complete CRM data, establish standards for logging deals, contacts, and activities, and train the team on HubSpot.
• Build dashboards and reports on pipeline, win rates, and marketing results, and report findings to leadership.
• Manage MSAs, SOWs, and Procurement Proposals from draft through execution, checking scope, pricing, terms, dates, and client details for accuracy.
• Track signatures, follow up on outstanding agreements, and maintain organized contract records.
• Coordinate marketing activity through a shared calendar, including the e-newsletter, social media, website updates, and conferences and events, from registration and logistics to booth materials and follow-up.
• Coordinate with third-party marketing partners on scope, timelines, deliverables, and budget.
• Step in where needed to keep the business development engine moving.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Paid sick time.
• 10 paid company holidays, including the employee's birthday.
• Monthly cell phone reimbursement.
• Professional development opportunities.
• A collaborative culture working alongside professionals who value craftsmanship, trust, and white-glove service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed