Business Development Manager
About The Position
NCCER is seeking a highly motivated individual contributor with a track record of developing new business and meeting sales targets through consultative B2B selling. The role sells training, certification, and workforce development solutions to the construction industry, helping customers understand their value and fit with business needs. Candidates with experience selling education, training, software subscriptions, professional services, or other intangible solutions are welcome; construction-industry sales experience is preferred but not required. The Business Development Manager guides prospects through the full sales process, from prospecting and discovery through demonstrations, negotiation, and closing. The role develops territory plans, manages opportunities through pricing and contract signing, builds client relationships, supports retention and account growth, and tracks sales activity and pipeline in Salesforce. The position also reports customer feedback and recommendations to the VP of Innovation & Advancement and monitors competitor activity and industry trends.
Requirements
- At least five years of sales experience as an individual contributor, including consultative B2B selling.
- Ability to uncover customer needs, explain solution value beyond physical features, address objections, and guide opportunities through negotiation and closing.
- Demonstrated revenue growth and examples of achieving sales targets, winning new business, and selling solutions based on outcomes rather than physical products.
- Exceptional in-person and virtual presentation skills.
- Strong written and verbal communication skills and excellent negotiation abilities.
- Excellent organizational skills and the capacity to manage multiple accounts, priorities, and projects simultaneously.
- Ability to work independently and collaborate effectively with executives, management, and staff at all levels.
- Reliability in attendance and performance.
Nice To Haves
- Experience selling training, education, certification, workforce development solutions, SaaS, or professional services.
- Experience selling construction products and services.
- Construction-industry knowledge.
- Proficiency in Salesforce CRM.
- Familiarity with HubSpot and ZoomInfo.
Responsibilities
- Meet and exceed sales targets for NCCER products and services, including the Construction Superintendent Certification Program, the Construction Foreman Certification Program, and CraftPro.
- Develop and execute a territory plan targeting high-potential regions or accounts.
- Qualify leads, uncover workforce and training needs, and help decision makers build a business case for proposed solutions.
- Manage opportunities through the full sales lifecycle, including pricing and contract signing.
- Close sales, establish implementation timelines, and follow up on agreed-upon timelines.
- Build and maintain client relationships to support satisfaction, loyalty, and retention.
- Identify upselling and cross-selling opportunities within existing accounts.
- Demonstrate products and connect NCCER solutions to customers’ training and workforce needs.
- Explain solution value, address adoption concerns, and help customers understand how solutions fit their organizations.
- Collaborate with sales and workforce development professionals to drive sales.
- Use Salesforce CRM to track customer interactions, sales activities, and pipeline management.
- Provide regular reports and insights to the VP of Innovation & Advancement, including customer feedback and marketing strategy recommendations.
- Monitor competitor activity and industry trends to inform positioning and product strategy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
