Business Development Director, Multifamily

Cushman & Wakefield•Chicago, IL

6d•$153,000 - $180,000•Hybrid

About The Position

The Multifamily Business Development Director represents Cushman & Wakefield's Midwest Multifamily Management Platform locally in Chicago and across the Midwest. The role drives business development, new client acquisition, and growth of the multifamily property management portfolio while embodying the company's values of being inclusive, driven, collaborative, and insightful. The director cultivates strategic regional relationships, identifies business opportunities, expands market presence, and supports continued portfolio growth. This is a hybrid, full-time position based in Chicago, with Midwest-focused travel of up to 20%.

Requirements

Bachelor's degree required.
At least 5 years of related experience, including multifamily operations leadership, business development, client acquisition, and long-term relationship management within the Midwest market.
Demonstrated success in sales, prospecting, networking, presentations, multifamily industry engagement, and developing long-term multifamily client partnerships.
Proven track record of multifamily business development, relationship building, and winning property management business with institutional and private owners.
Ability to develop, manage, and convert sales opportunities into long-term client relationships.
Strong networking skills and ability to establish credibility and influence decision-makers across multifamily ownership and investment groups.
Attention to detail, follow-up, and organizational skills.
Team-oriented approach and ability to build consensus across organizational levels.
Strong written, verbal, presentation, and client-facing communication skills.
Ability to build and maintain strong multifamily relationships over time.
Passion for multifamily business development and pursuing and winning new business.
Ability to solve problems, handle multiple tasks, and organize resources for client and internal deliverables.
Self-motivated, entrepreneurial, and results-oriented.
Ability to travel; travel is required and may be up to 20%.

Nice To Haves

Experience managing multifamily business development pipelines, pursuing new multifamily opportunities, and contributing to revenue growth.

Responsibilities

Develop expertise in Midwest multifamily markets and understand demand drivers for renters and investors in assigned metropolitan statistical areas.
Maintain expertise in multifamily products, emerging apartment-living trends, and their effects on owners, investors, and residents.
Communicate Cushman & Wakefield's value proposition and differentiators to prospective and existing multifamily clients.
Identify, pursue, and cultivate business opportunities to grow the multifamily property management portfolio.
Develop relationships with local developers, ownership groups, and national institutional investors.
Build, maintain, and actively manage a Midwest multifamily property management prospect pipeline.
Complete underwriting and property operating expense analyses for prospective and existing assets.
Partner with the Senior Managing Director and local operations leadership on strategic business development initiatives and market-share growth.
Lead and support proposals, RFPs, and client presentations to help win new multifamily business.
Coordinate with C&W departments on proposals, marketing materials, market intelligence, and analytics supporting client acquisition and portfolio growth.
Represent Cushman & Wakefield at multifamily industry events, networking functions, and client meetings.
Coordinate multifamily client needs involving acquisition support, due diligence, underwriting, development consulting, asset and operating performance reviews, market analysis, and general client support.
Collaborate with internal operations leaders on client contract negotiations and onboarding new property and client assignments.