Business Development & Digital Transformation Manager

Bish's RV, Inc.•Meridian, ID
•Onsite

About The Position

Bish’s RV is seeking a highly motivated problem solver to use technology innovation, AI, and modern tools to transform everyday tasks and processes into real-world applications that reduce friction for customers and employees. The Manager will join the Operations team on the Sales and Finance side, implementing tools and solutions to digitize and optimize business processes, improve operational excellence, and rapidly prototype ideas to validate business decisions and direction. The position is based at the Dealership Support Center in Meridian, Idaho. The role involves collaborating across teams to identify revenue opportunities, refining Sales and Finance processes, and developing digital solutions and custom software applications. The Manager participates throughout the development lifecycle, from requirements gathering and design through development, testing, deployment, and maintenance, while working with data architects and engineers to integrate data and ensuring solutions are scalable, secure, and maintainable. The role also includes keeping up with emerging technologies and mentoring technology team members. Bish’s RV is a family-owned RV dealer experiencing record growth. The company describes its culture as goal-driven and high-performance, grounded in the values of being Genuine, Fun, and Driven by Results, and emphasizes opportunities for employee growth and advancement.

Requirements

  • RV Sales and Finance experience.
  • Process improvement experience.
  • A proactive approach and enthusiasm for identifying and solving problems.
  • Passion for improving user experience and productivity through tool development and implementation.
  • Experience with AI tools, or the ability to learn, design a roadmap, and responsive design.
  • Understanding of software development methodologies, tools, and best practices.
  • Proven ability to collaborate with cross-functional teams and stakeholders and manage multiple projects simultaneously.
  • Excellent communication and presentation skills, with a customer-centric mindset.
  • Ability to work in a fast-growing, dynamic environment.
  • High attention to detail and proven ability to manage multiple competing priorities while building relationships with subject matter experts.

Responsibilities

  • Collaborate with multiple teams to identify new revenue opportunities in Sales and Finance.
  • Refine and develop Sales and Finance processes to remove friction for employees and customers.
  • Develop and implement digital solutions that automate and streamline business processes, improve customer experience, and drive innovation.
  • Design and develop custom software applications using a variety of development languages and platforms.
  • Design and develop rapid software prototypes to improve the efficiency of existing solutions and platforms.
  • Participate in all aspects of the digital development lifecycle, including requirements gathering, design, development, testing, deployment, and maintenance.
  • Work closely with data architects and engineers to integrate data from various sources into digital solutions.
  • Ensure digital solutions are scalable, secure, and maintainable.
  • Stay up to date with emerging technologies and trends in digital transformation.
  • Provide guidance and mentorship to other members of the technology team.
  • Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in interactions with customers and co-workers.

Benefits

  • Comprehensive benefits package, including medical, vision, dental, and other supplemental coverages
  • 401K
  • Employee discounts
  • Company-paid life insurance
  • Gym membership reimbursement
  • Opportunities for advancement
  • RV Borrowing Program
  • Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
  • Incredible Team Culture
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