Business Development & Digital Transformation Manager

Bish's RV • Meridian, ID

3d • Onsite

About The Position

Bish’s RV is seeking a motivated problem solver to use AI and modern tools to transform everyday tasks and processes into practical applications that reduce friction for customers and employees. The Manager will join the Operations team on the Sales and Finance side, implementing tools and solutions to optimize and digitize business processes, improve operational excellence, and rapidly prototype ideas to validate business decisions and direction. The position is based at the Dealership Support Center in Meridian, Idaho.

The role collaborates across teams to identify revenue opportunities and improve Sales and Finance processes. It designs and develops digital solutions, custom software, and rapid prototypes; participates throughout the development life cycle; and works with data architects and engineers to integrate data. Solutions should be scalable, secure, and maintainable. The Manager also keeps up with emerging technologies and guides and mentors other technology team members.

Bish’s RV is a large family-owned RV dealer experiencing record growth. The company describes itself as goal-driven, with a high-performance culture grounded in being genuine, fun, and driven by results. It emphasizes employee growth and providing customers with a positive experience.

Requirements

• RV Sales and Finance experience.
• Process improvement experience.
• A proactive approach and enthusiasm for identifying and solving problems.
• Passion for improving user experience and productivity through tool development and implementation.
• Experience with AI tools, or the ability to learn, design a roadmap, and use responsive design.
• Understanding of software development methodologies, tools, and best practices.
• Ability to collaborate with cross-functional teams and stakeholders and manage multiple projects simultaneously.
• Excellent communication and presentation skills, with a customer-centric mindset.
• Ability to work in a fast-growing, dynamic environment.
• High attention to detail and ability to manage multiple competing priorities while building relationships with subject matter experts.

Responsibilities

• Collaborate with multiple teams to identify new revenue opportunities in Sales and Finance.
• Refine and develop Sales and Finance processes to reduce friction for employees and customers.
• Develop and implement digital solutions that automate and streamline business processes, improve customer experience, and drive innovation.
• Design and develop custom software applications using a variety of development languages and platforms.
• Design and develop rapid software prototypes to improve the efficiency of existing solutions and platforms.
• Participate in all aspects of the digital development life cycle, including requirements gathering, design, development, testing, deployment, and maintenance.
• Work with data architects and engineers to integrate data from various sources into digital solutions.
• Ensure digital solutions are scalable, secure, and maintainable.
• Stay current with emerging technologies and trends in digital transformation.
• Provide guidance and mentorship to other members of the technology team.
• Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in interactions with customers and co-workers.

Benefits

• Comprehensive benefits package, including medical, vision, dental, and other supplemental coverages
• 401K
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products
• Incredible Team Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed