Digital Business Development Manager
About The Position
Trane Technologies is hiring a Digital Services Business Development Manager for the Great Lakes Region to accelerate growth in its connected solutions and digital services portfolio. The role leads regional business development to expand customer adoption of digital offerings, including connected services, building automation, analytics, monitoring, and outcome-based service solutions. The manager works across sales, service, controls, and account teams to identify opportunities, strengthen customer relationships, and position Trane as a partner helping customers improve building performance, sustainability, reliability, and operational outcomes through digital innovation. This highly visible role is responsible for strategic growth, market penetration, and helping customers realize value from intelligent, connected building solutions across the region. The role prioritizes customer engagement and, when not interacting directly with customers, collaboration with colleagues in the office.
Requirements
- Equivalent combination of education and experience, or a bachelor’s degree in business, engineering, engineering technology, or a related field from an accredited four-year college or university.
- At least 5 years of experience in business development, sales, or sales leadership.
- Strong understanding of customer value drivers related to connected buildings, building performance, service optimization, energy management, or operational outcomes.
- Experience collaborating across equipment, controls, service, and account management teams to develop integrated growth strategies.
- Strong communication skills and ability to translate digital capabilities into customer-centered business value.
- Valid driver’s license held for at least 12 months, with no major or frequent traffic violations, including the listed violations or multiple smaller infractions or preventable collisions in the previous 3 years.
Nice To Haves
- Experience in digital services, connected solutions, building automation, HVAC, controls, or service.
Responsibilities
- Develop and execute business development strategy for Trane’s digital services and connected solutions portfolio across the Great Lakes Region.
- Identify, develop, and close opportunities related to connected services, intelligent building solutions, analytics, remote monitoring, and recurring digital revenue.
- Partner with equipment, controls, and service sales teams to expand adoption of digitally enabled solutions that improve uptime, energy efficiency, occupant comfort, and building performance.
- Build and maintain relationships with building owners, operators, contractors, consulting engineers, and strategic customer stakeholders.
- Align Trane’s digital value proposition with customer needs around decarbonization, operational efficiency, lifecycle value, and smarter building management.
- Collaborate across functions to create account strategies that increase market penetration, customer retention, and share of wallet for digital and connected offerings.
- Support sales teams in advancing integrated opportunities combining building automation, service agreements, equipment, and digital capabilities.
- Influence and enable account teams with varying levels of digital fluency, sales experience, customer focus, and portfolio complexity.
- Maintain opportunity pipeline discipline, support forecast accuracy, and promote consistent use of sales tools, CRM processes, and business development practices.
- Explain the value of connected services to customers and internal teams by translating technical capabilities into measurable business outcomes.
- Participate regularly in customer meetings, strategy sessions, and regional sales activities.
- Contribute to annual objectives for revenue growth, margins, recurring revenue, customer retention, and strategic business mix.
Benefits
- Health insurance and holistic wellness programs with incentives, effective on day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options supporting volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
