Business Development Coordinator

Anderson Automotive Group

13d

About The Position

The Business Development Coordinator is an initial point of contact for Internet sales leads at the Fred Anderson location. The role helps customers with product information, answers inquiries, and schedules appointments for them to meet with a sales professional. Coordinators follow up with interested leads for up to 90 days and assist customers who are not yet ready to schedule or who miss an appointment. The position also involves using the dealership’s CRM, staying current on inventory, and helping move vehicles to fueling and detail areas. No prior automotive experience is needed; training is provided.

Requirements

Prior customer service experience.
Excellent teamwork skills.
Positive and hardworking demeanor.
Strong computer skills and ability to use computer software.
Eagerness to improve and a collaborative attitude.
Time management skills.
Strong listening skills and ability to build rapport with others.
Organizational skills.
Valid driver’s license with an acceptable motor vehicle record.
High school diploma or equivalent.

Responsibilities

Answer customer calls and establish follow-up with sales appointments.
Respond quickly to Internet, phone, and live chat inquiries using email, scripts, and templates.
Follow up with interested leads for 90 days, as well as leads not ready to make an appointment or who do not show up.
Provide customers with product information and direct them to appropriate dealership resources.
Participate in team and process development sessions and maintain positive relationships with teammates, sales teams, and dealership management.
Use the CRM tracking system daily.
Walk the lot to stay up to date on inventory.
Assist with fueling vehicles and moving them to the detail departments.

Benefits

Five-day work weeks; closed on Sundays.
Flexible Saturday shifts.
Training provided; no prior automotive experience needed.
Competitive pay plans with base pay and bonus.
Culture of caring, belonging, and respect.
Career growth and advancement.
Leadership development, innovative training, and learning systems.
401(k) retirement plan with company match.
Comprehensive health benefits, including telehealth and behavioral health services.
Maternity and paternity leave.
Relocation packages.
Paid employee referral program.
Recognition and bonus programs.
Paid time off, bereavement, and vacation benefits.
Employee discounts on parts, service, vehicle purchases, and local entertainment.