Business Development Center Service

ORielly Chevrolet Inc • Tucson, AZ

7d

About The Position

O'Rielly Chevrolet is seeking energetic, motivated individuals to join its fast-paced Business Development Team. Business Development Center Representatives communicate with prospects and customers by phone and email, handling inbound and outbound calls. The role offers an opportunity to begin a career in retail automotive and learn about the dealership experience. In-house training, including online and in-store manufacturer programs, is provided.

Requirements

• At least one previous role involving strong customer service experience.
• Team-player attitude.
• Prompt and courteous demeanor.
• Enthusiastic personality.
• Commitment to providing excellent customer service.
• Comfort working in a call center environment.
• Strong computer skills.
• Must pass a pre-employment background check and drug screen, including screening for recreational marijuana.

Responsibilities

• Handle high-volume inbound calls regarding appointments, repairs, and recalls.
• Study, learn, and understand the services and maintenance offered.
• Meet and exceed daily goals and objectives.
• Maintain accurate records of daily activities.
• Document customer and prospect communications comprehensively in the dealership CRM.
• Participate in team and process development sessions while maintaining positive relationships with teammates, service advisors, and dealership management.

Benefits

• Medical, vision, and dental coverage.
• Company-paid life insurance.
• Company-paid short-term disability.
• Option to purchase additional life insurance and long-term disability coverage.
• 401(k) plan.
• Paid time off and vacation.
• Growth opportunities.
• Paid training.
• Employee vehicle purchase plans.
• Long-term job security.
• Health and wellness offerings.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed