Business Development & Accounts Manager

WESTPAK, Inc.•San Jose, CA

1d•$120,000 - $130,000•Hybrid

About The Position

For 40 years, WESTPAK has been a trusted testing partner for a diverse industry. Sustaining that level of consistency requires a core ingredient, our great people. From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue to develop our employee-owned company with stewardship and integrity while continuing to make lives better. WESTPAK is looking for an experienced, entrepreneurial-minded sales professional to establish and grow our commercial presence as we launch our first East Coast laboratory in Northwest Boston. This is a unique opportunity to play a foundational role in expanding one of the nation's most respected package testing laboratories into a new market. The ideal person will have a hunter mentality with proven experience of opening doors with new clients, building existing relationships, eliminating competitor threats within our customer base, and ensuring customer satisfaction. The Business Development & Account Manager will be a proactive and curious member of our sales team, identifying growth opportunities for clients before a need or gap has been stated.

Requirements

A bachelor’s degree in business or related fields is preferred.
Strong customer orientation with excellent communication, presentation, organizational, and data management skills.
Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and Salesforce CRM.
5+ years of related sales experience and/or demonstrated account management capability.
Business-to-business sales experience is required.
Ability to travel up to 50% of the time; some overnight travel may be required.
Must be energized and self-motivated and be able to work independently in a fast-paced, multi-tasking environment.
You must possess a valid unrestricted driver’s license and have a reliable driving record.
Requires initial onsite training at our main labs in California with ongoing work arrangements to be determined based on role requirements.

Nice To Haves

Experience selling into the Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences industries is a strong plus.
Existing relationships with decision-makers within the Medical Device, Pharmaceutical, Biotechnology, or Packaging industries are a strong plus.
Past track record of meeting or exceeding sales budgets consistently year over year.

Responsibilities

Own the commercial success of WESTPAK’s Northeast expansion by achieving quarterly and annual revenue objectives.
Develop strong relationships with key customer stakeholders that increase customer loyalty, expand wallet share, and position WESTPAK as a trusted long-term testing partner.
Prioritize in-person meetings with new and existing clients to strengthen relationships, identify opportunities, and demonstrate how WESTPAK can support their testing and validation needs.
Log all activity and customer information into Salesforce CRM.
Serve as the main point of contact for the customer and act as the bridge for operations, finance, and other business departments.
Prepare sales reports and forecasts, as required.
Develop new business opportunities by building and expanding your professional network through industry conferences, trade shows, local events, referrals, and digital outreach.
Operate with a high degree of autonomy while collaborating cross-functionally to drive the long-term success of your territory.
Create detailed sales business plans & customer presentations.
Drive leads and opportunities through the process of getting WESTPAK onto the Approved Vendor List, generating RFQs, and advancing opportunities through the sales pipeline.
Contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.