Business Deposit Development Officer

Norway Savings Bank Opportunties•Portland, ME

About The Position

Norway Savings Bank is seeking a Business Deposit Development Officer to grow business and municipal deposit relationships and uphold high standards for customer sales, deposits, and service. The position focuses on bringing new business deposit customers to the bank while deepening relationships with existing customers through outside business development, internal partnerships, and relationship management. The officer supports bank-wide calling efforts, develops new business through personal networks and outside sources, and creates inside sales plans to expand existing relationships. The role also represents the bank in the community and contributes to its broader growth goals.

Requirements

  • Two-year associate degree or equivalent work experience.
  • Demonstrated sales and customer service skills.
  • Business development experience.
  • Excellent knowledge of bank deposit products and services.
  • Excellent organizational skills and the ability to prioritize and multitask in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to work independently and with others and to meet deadlines.
  • Strong negotiating skills.

Responsibilities

  • Manage and grow new deposit relationships, including commercial and retail deposit relationships.
  • Increase and optimize customer relationships by cross-selling bank services and identifying opportunities across lines of business.
  • Pursue business deposit growth by calling on businesses, municipalities, and nonprofits throughout the bank’s footprint.
  • Arrange in-person meetings with prospective clients and centers of influence or referral sources, and develop and maintain a strong referral network.
  • Respond promptly to inside and outside referrals, use sales methods to acquire customers, and grow existing customer deposit relationships.
  • Generate and pursue sales leads and build a client calling list in partnership with Commercial Lenders, branch partners, and through self-sourced calls, personal contacts, telephone calls, and mailings.
  • Establish, retain, and deepen relationships with existing and potential deposit customers to achieve sales goals and provide quality customer service.
  • Educate customers about Cash Management services and deposit product offerings.
  • Coordinate joint calling efforts with Commercial Lenders, Managers, and Cash Management colleagues.
  • Strategize with team members about market opportunities, competition, and bank initiatives.
  • Refer customers to other areas of the bank when appropriate.
  • Represent the bank in the community through volunteer and bank-sponsored activities, organizations, trade shows, and networking events.
  • Set an example of sales and service leadership.

Benefits

  • 160 hours of paid time off per year, increasing with longevity.
  • 48 hours of paid sick time per year.
  • 11 paid holidays.
  • Top-tier full insurance benefits.
  • 401(k) with employer matching and contributions.
  • Tuition reimbursement.
  • Employer HSA contributions.
  • Comprehensive wellness program with access to complimentary health coaches, on-site fitness rooms, and monetary incentives for reaching wellness goals.
  • Work-life balance.
  • A hands-on team committed to employee growth and success.
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