Small Business Development Officer

First Merchants Corporation•Royal Oak, MI

13h

About The Position

First Merchants Bank is seeking a Small Business Development Officer (SBDO) to drive deposit growth and build strong relationships with small businesses generating $0–$3 million in annual revenue. The role acquires, develops, and retains small business clients by providing banking solutions tailored to their needs. The successful candidate is results-driven, understands small business banking, and excels at relationship building and community engagement. The SBDO develops new business and grows existing relationships, serving as the primary contact and trusted advisor for small business clients. The role includes community networking, collaboration with internal banking teams, cross-selling appropriate products, and ensuring client onboarding and account management comply with regulations and internal policies.

Requirements

A bachelor’s degree in Business, Finance, or a related field; or an associate degree/two years of college plus two years of related work or military experience; or four years of related work or military experience, plus any additional required experience.
At least three years of experience in business banking, sales, or financial services focused on small business clients.

Nice To Haves

S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment; employees hired or transferring into the position must meet qualification requirements within three months of hire.
A proven track record in business development, especially deposit acquisition.
Strong understanding of small business banking products, including deposit accounts, cash management, and treasury solutions.
Excellent communication, negotiation, and relationship-building skills.
Ability to analyze financial statements and assess business needs effectively.
Proficiency in CRM systems and other business development tools.

Responsibilities

Identify, prospect, and onboard small business clients to achieve deposit and lending growth targets.
Develop and execute strategies to increase core deposits and other banking services tailored to small businesses.
Retain and expand existing relationships by deepening clients’ share of wallet.
Maintain a pipeline of prospects to support consistent business development.
Serve as the primary point of contact for small business clients and provide exceptional service.
Conduct regular client reviews, identify evolving business needs, and recommend deposit, cash management, and small business lending solutions.
Advise clients on liquidity management, treasury solutions, and other banking products.
Participate in community and networking events to build a referral network.
Build relationships with local business organizations, chambers of commerce, and industry groups to generate leads and increase the bank’s visibility.
Represent the bank professionally in the community and develop centers of influence as referral sources.
Partner with commercial banking, treasury management, and private wealth teams to provide holistic client solutions.
Identify opportunities to cross-sell business loans, merchant services, and personal banking for business owners and employees.
Ensure client onboarding and account management comply with regulatory requirements and internal policies.
Maintain accurate records and documentation for client interactions and business development activities.