Small Business Development Officer - DRAFT

First Merchants Corporation•South Monroe, MI

12h

About The Position

First Merchants Bank is seeking a Small Business Development Officer (SBDO) to drive deposit growth and build strong relationships with small businesses generating $0–$3 million in annual revenue. The role focuses on acquiring, developing, and retaining small business clients by providing tailored banking solutions. The ideal candidate is results-driven, understands small business banking, and excels in relationship building and community engagement. The SBDO serves as the primary point of contact for small business clients, identifies opportunities to expand relationships, and collaborates with internal teams to provide holistic banking solutions. The position also represents the bank in the community and ensures client onboarding and account management comply with regulatory requirements and internal policies.

Requirements

Bachelor’s degree in Business, Finance, or a related field; alternatively, an associate degree or two years of college plus two years of related work or military experience, or four years of related work or military experience, plus any additional required experience.
At least three years of experience in business banking, sales, or financial services focused on small business clients.

Nice To Haves

S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment; employees hired or transferring into the position must meet qualification requirements within three months of hire.
Proven track record in business development, especially deposit acquisition.
Strong understanding of small business banking products, including deposit accounts, cash management, and treasury solutions.
Excellent communication, negotiation, and relationship-building skills.
Ability to analyze financial statements and assess business needs effectively.
Proficiency in CRM systems and other business development tools.

Responsibilities

Identify, prospect, and onboard small business clients to achieve deposit and lending growth targets.
Develop and execute strategies to increase core deposits and other banking services for small businesses.
Retain and expand existing relationships to deepen share of wallet.
Maintain a pipeline of prospects to support consistent business development.
Serve as the primary point of contact for small business clients, delivering exceptional service and building long-term relationships.
Conduct regular client reviews to understand changing business needs and recommend appropriate deposit, cash management, and small business lending solutions.
Advise clients on liquidity management, treasury solutions, and other banking products.
Participate in community and networking events to build a referral network.
Develop relationships with local business organizations, chambers of commerce, and industry groups to generate leads and increase the bank’s visibility.
Represent the bank professionally in the community to promote its brand and services.
Develop centers of influence as referral sources.
Partner with commercial banking, treasury management, private wealth, and other internal teams to provide holistic client solutions.
Identify opportunities to cross-sell business loans, merchant services, and personal banking to business owners and employees.
Ensure client onboarding and account management comply with regulatory requirements and internal policies.
Maintain accurate records and documentation for client interactions and business development activities.