Small Business Development Officer

First Merchants Corporation•Plymouth Charter Township, MI

13h

About The Position

First Merchants Bank is seeking a Small Business Development Officer (SBDO) to drive deposit growth and build strong relationships with small businesses generating $0–$3 million in annual revenue. The role focuses on acquiring, developing, and retaining small business clients by providing tailored banking solutions. The SBDO is expected to support deposit and lending growth, deepen existing relationships, generate referrals through community engagement, and coordinate with internal teams to address client needs. The position also requires compliance with applicable regulations and internal policies and accurate documentation of client and business-development activities.

Requirements

Bachelor’s degree in Business, Finance, or a related field; or an associate degree/two years of college plus two years of related work or military experience; or four years of related work or military experience, in addition to any other required experience.
At least three years of experience in business banking, sales, or financial services focused on small business clients.

Nice To Haves

S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) is required at the time of employment; employees hired or transferring into the position must meet qualification requirements within three months of hire.
A proven track record in business development, especially deposit acquisition.
Strong understanding of small business banking products, including deposit accounts, cash management, and treasury solutions.
Excellent communication, negotiation, and relationship-building skills.
Ability to analyze financial statements and assess business needs effectively.
Proficiency with CRM systems and other business-development tools.

Responsibilities

Identify, prospect, and onboard small business clients to achieve deposit and lending growth targets.
Develop and execute strategies to increase core deposits and other banking services tailored to small businesses.
Retain and expand existing relationships by deepening clients’ share of wallet.
Maintain a pipeline of prospects for consistent business-development efforts.
Serve as the primary contact for small business clients, providing exceptional service and fostering long-term relationships.
Conduct regular client reviews to understand changing business needs and recommend deposit, cash management, and small business lending solutions.
Advise clients on liquidity management, treasury solutions, and other banking products.
Participate in community and networking events to build a referral network.
Develop relationships with local business organizations, chambers of commerce, and industry groups to generate leads and increase the bank’s visibility.
Represent the bank professionally in the community and develop centers of influence as referral sources.
Partner with commercial banking, treasury management, private wealth, and other internal teams to provide holistic client solutions.
Identify cross-selling opportunities for business loans, merchant services, and personal banking for business owners and employees.
Ensure client onboarding and account management comply with regulatory requirements and internal policies.
Maintain accurate records and documentation of client interactions and business-development activities.