Business Consultant I

American Century Investments • Kansas City, MO

4d • Hybrid

About The Position

The Business Consultant I supports American Century Investments’ Business Retirement Solutions (BRS) division through regulatory, systems, and operational execution and oversight. The role manages, develops, maintains, and improves vendor relationships as part of the Operational Compliance team, and leads or supports operational issue resolution and development of new or improved Transfer Agency (TA) and retirement systems, products, and services.

The consultant develops business relationships within and outside American Century, maintains knowledge of retirement plan types, features, and regulations, and provides business and regulatory data analysis. The role works with business partners to understand objectives and support solutions and outcomes, and reports to the Operations Solutions and Support Manager. This hybrid position is based in the Kansas City, Missouri office, with employees required to attend the office at a scheduled frequency. The position is not eligible for visa sponsorship.

Requirements

• Bachelor’s degree in a related field, or an equivalent combination of education and work experience.
• Strong communication and task organization skills.
• Sophisticated computer skills and the ability to type at least 30 words per minute.
• Ability to demonstrate resiliency, flexibility, and relationship management.

Nice To Haves

• Previous transfer agency experience.
• Previous retirement plan experience.
• Knowledge of the mutual fund or financial services industry.
• Knowledge of retirement plan regulations.

Responsibilities

• Develop, maintain, and improve relationships with assigned Business Areas.
• Provide innovative solutions to production issues and to the development of new or enhanced products and services.
• Facilitate activities among business partners, Operational Compliance, IT partners, and vendors, maintaining open communication channels.
• Support company or department initiatives as assigned.
• Execute and deliver capabilities.
• Gather requirements and create current- and future-state workflows to identify improvement opportunities or activities that should stop.
• Define and measure business value.
• Gather and analyze data and draw practical conclusions.
• Perform analytical, technical, or project management work requiring knowledge of fundamentals in the functional area.

Benefits

• Competitive compensation package with bonus plan.
• Generous paid time off and competitive benefits.
• 401(k) with a 5% company match and an annual performance-based discretionary contribution.
• Tuition reimbursement.
• Formal mentorship program.
• Live and online learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level