Business Banking Relationship Manager

Bank of America • San Jose, CA

4d • $90,000 - $110,000 • Onsite

About The Position

At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to small businesses with annual revenues up to $5 million. The role actively manages and deepens relationships with high-value and opportunity clients, supports growth in the profitability of the small business customer base, and acquires new client opportunities through prospecting, networking, and external referral sources. The position also opens core small business accounts while adhering to procedural guidelines.

The role delivers a branded customer experience, spends at least 80% of the time in the field, and partners with internal specialists to identify opportunities and help business owners achieve their goals. Bank of America describes an in-office culture that supports collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.

The position is based at 560 S Winchester Blvd, San Jose, California. It is a first-shift role with 40 hours per week. The stated annual salary range is $90,000 to $110,000, with offers based on experience, education, and skill set. The role is eligible for a formulaic incentive plan and employee benefits, including paid time off.

Requirements

• Proven success in consultative sales in financial services and/or business-to-business sales.
• Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and willingness to spend time prospecting.
• Motivation to enhance existing relationships and exceed sales goals.
• Ability to analyze clients’ financial conditions and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Enjoys partnering and negotiating with a team of bank employees to solve client issues.
• Demonstrated management of a client portfolio with a focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

Nice To Haves

• Community leadership experience.
• Strong computer skills and ability to multitask in a demanding environment.
• Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.

Responsibilities

• Manage the end-to-end client journey to meet client needs, identify sales opportunities, and mitigate risk.
• Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
• Deliver a branded customer experience within aligned sales portfolios while spending at least 80% of the time in the field.
• Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small business opportunities.
• Use credit knowledge to advise small business owners on solutions, services, and digital capabilities supporting their short- and long-term goals.
• Support execution of the sales delivery model to achieve targeted performance and growth of the bank’s Small Business segment.
• Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
• Prospect, network, and develop external referral sources to acquire new client opportunities.
• Open core small business accounts in accordance with procedural guidelines.
• Manage and deepen relationships with high-value and opportunity clients, supporting the profitability of the small business customer base.

Benefits

• Industry-leading benefits.
• Access to paid time off.
• Resources and support for employees.
• Eligibility to participate in a formulaic incentive plan, with opportunities that may be monthly, quarterly, and/or annual and earned based on performance against defined metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed