Business Banking Relationship Manager - Fairchester
About The Position
At Bank of America, the Business Banking Relationship Manager provides comprehensive financial solutions to businesses with annual revenues up to $20 million and actively manages and deepens relationships with high-value and opportunity clients. The role supports the profitability and growth of the business banking customer base, identifies and develops opportunities, and acquires new clients through prospecting, networking, and external referral sources. It also involves opening core business accounts while following procedural guidelines. The position delivers a branded customer experience and manages the client journey from end to end, identifying client needs and sales opportunities while mitigating risk. The manager works in the field at least 80% of the time, partners with internal specialists, and uses knowledge of credit, financial analysis, and digital capabilities to advise small business owners. The role also supports the sales delivery model and coaches and develops associates and clients.
Requirements
- Proven success in consultative sales in financial services and/or business-to-business sales.
- Demonstrated success improving business financial outcomes by interpreting financial statements and recommending specific levers.
- Passion for outside sales and willingness to spend time prospecting.
- Motivation to enhance existing relationships and exceed sales goals.
- Ability to analyze clients' financial conditions and industry trends.
- Ability to understand and interpret financial statements and cash flow analysis.
- Excellent communication skills and demonstrated leadership ability.
- Ability to partner and negotiate with a team of bank employees to solve client issues.
- Demonstrated management of a client portfolio focused on relationship development and deepening.
- Thorough knowledge of small business financial products and services.
- Familiarity with CRM platforms and other banking systems.
Nice To Haves
- Community leadership experience.
- Strong computer skills and ability to multitask in a demanding environment.
- Bachelor’s degree in business, finance, economics, or a related field, or seven years of relevant work experience.
Responsibilities
- Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
- Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
- Deliver a branded customer experience within aligned sales portfolios while spending a minimum of 80% of the time in the field.
- Build relationships with Merchant, Practice Solutions, Treasury, and Business Banking partners to increase small business opportunities.
- Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
- Support execution of the sales delivery model to achieve targeted performance and growth for the bank's Small Business segment.
- Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
- Prospect, network, and develop external referral sources to acquire new client opportunities.
- Open core business accounts in accordance with procedural guidelines.
Benefits
- Industry-leading benefits.
- Access to paid time off.
- Resources and support for employees.
- Formulaic incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
