Business Banking Relationship Manager

Bank of America•Newport Beach, CA

1d•$90,000 - $110,000•Onsite

About The Position

This role provides comprehensive financial solutions to small businesses with annual revenues up to $20 million while managing and deepening relationships with high-value and opportunity clients. The position supports growth in the profitability of the small business customer base, drives results, and acquires new client opportunities through prospecting, networking, and external referral sources. It also opens core small business accounts in accordance with procedural guidelines. The Relationship Manager manages the end-to-end client journey, identifies specialized small business opportunities, conducts relationship reviews, and delivers a branded customer experience. The role spends at least 80% of the time in the field, collaborates with internal partners, and uses credit knowledge to advise business owners on financial solutions and digital capabilities. It also supports sales execution and provides coaching, guidance, and feedback to associates and clients. This is an in-office-culture role with role-specific flexibility. It is a first-shift position with 40 hours per week. The listed annual salary range is $90,000 to $110,000, with offers based on experience, education, and skills. The role is eligible for a formulaic incentive plan and benefits.

Requirements

Proven success in consultative sales in financial services or business-to-business sales.
Ability to demonstrate examples of improving businesses' financial outcomes by interpreting financial statements and recommending specific levers.
Passion for outside sales and prospecting.
Interest in enhancing existing relationships and exceeding sales goals.
Ability to analyze clients' financial conditions and industry trends.
Ability to understand and interpret financial statements and cash flow analysis.
Excellent communication skills and demonstrated leadership ability.
Ability to partner and negotiate with a team of bank employees to solve client issues.
Demonstrated management of a client portfolio, with a focus on relationship development and deepening.
Thorough knowledge of small business financial products and services.
Familiarity with CRM platforms and other banking systems.
High school diploma/GED or equivalent work experience.

Nice To Haves

Community leadership.
Strong computer skills and ability to multitask in a demanding environment.
Undergraduate degree in business, finance, or economics, or seven years of relevant work experience.

Responsibilities

Manage the end-to-end client journey to meet client needs, drive sales opportunities, and mitigate risk.
Identify and refer specialized small business opportunities and solutions, and conduct small business relationship reviews.
Deliver a branded customer experience within aligned sales portfolios, spending at least 80% of the time in the field.
Build relationships with partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
Use credit knowledge to advise small business owners on solutions, services, and digital capabilities that support short- and long-term business goals.
Support execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
Coach, develop, guide, and provide feedback to associates and clients while embodying a client- and employee-centric culture.
Prospect, network, and develop external referral sources to acquire new clients.
Open core small business accounts while adhering to procedural guidelines.