Business Banking Marketing Campaign Manager — Marketing Transformation Tools SME

JPMorgan Chase & Co. • Columbus, OH

12d

About The Position

The Business Banking Marketing Campaign Manager—Marketing Transformation Tools SME orchestrates multi-channel acquisition campaigns from strategy and build through execution and performance tracking. The role works with cross-functional partners to support Business Banking acquisition goals and deliver a seamless customer experience. It also champions adoption of self-service marketing tools by troubleshooting, training users, refining best practices, and enabling the team to work more efficiently. The position includes hands-on creative editing, production preparation, and quality assurance using digital creative tools.

Requirements

• Bachelor's degree in Marketing or a related field.
• At least 2 years of experience in digital, direct (print), and/or email marketing.
• Strong campaign execution discipline, including stakeholder coordination, measurement alignment, and delivery rigor.
• Ability to manage multiple initiatives simultaneously under tight deadlines in a detail-oriented, fast-moving environment.
• Excellent written and oral communication skills.
• Hands-on proficiency with digital creative tools and the ability to edit, quality-check, and prepare assets for production, such as Photoshop, Illustrator, InDesign, and Writer.ai.

Nice To Haves

• Experience applying AI or tools to improve marketing quality, consistency, and speed.
• Strong judgment on content readiness and accuracy.

Responsibilities

• Build and deliver acquisition campaigns across digital, email, and other direct channels.
• Partner with stakeholders to align campaign objectives, execution details, measurement approaches, and reporting.
• Optimize direct response marketing campaigns to improve results and efficiency and reduce costs.
• Prioritize the end-to-end customer experience and ensure strong service and accurate campaign execution.
• Maintain a strong controls environment and rigorous quality assurance practices to support accuracy, brand quality, and compliance readiness.
• Assist campaign managers with developing creative assets and content iterations.
• Edit creative assets and prepare production-ready files using Adobe Creative Cloud tools.
• Perform detailed creative quality checks for accuracy, quality, and adherence to brand standards.
• Serve as the subject matter expert for self-help, self-editing, and content-creation marketing tools and workflows.
• Establish best practices, templates, and how-to guidance for consistent, high-quality execution.
• Support quality checks and strengthen adherence to brand standards through appropriate tool use and judgment.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level