Business Banker (LO) -Ryan Park, VA

Wells Fargo•Ashburn, VA
•$31 - $46•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The banker provides a client-centric experience and serves as a trusted partner by understanding business goals and recommending tailored financial solutions. The position offers business accounts, credit, treasury services, and digital tools, and involves active prospecting, networking, and collaboration with internal banking channels, Relationship Managers, and Lending Officers. The role has customer contact and may assess needs and refer customers interested in dwelling-secured products to a SAFE team member, but does not take applications or offer or negotiate terms for dwelling-secured transactions. This Loan Originator position requires LO registration at the time of employment. Wells Fargo initiates the registration process after the employment start date. Employees must meet applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including standards related to financial responsibility, character, financial fitness, and criminal background. A current credit report is used to assess financial responsibility and credit fitness; credit score is not included in the evaluation. Ongoing regulatory requirements and additional screening may also apply. The position is not eligible for Visa sponsorship.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • LO registration is required at the time of employment.
  • Must meet Consumer Financial Protection Bureau qualification requirements and applicable Wells Fargo policies for Loan Originators, including financial responsibility, character, financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience applying business acumen to provide financial services consultation to business customers.
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
  • High motivation and the ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
  • Customer service focus and experience handling complex transactions across multiple systems.
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales.
  • Own the client journey from onboarding to deepening relationships and acquiring new clients, delivering a branded, client-centric experience.
  • Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to make tailored recommendations.
  • Analyze clients’ operations, goals, priorities, and financial needs to provide recommendations aligned with their objectives and applicable policies and procedures.
  • Act as a trusted advisor by offering business accounts, credit, treasury services, and digital tools.
  • Prospect and network to develop relationships with external and internal partners, generate referrals, and grow the small business customer base.
  • Collaborate with internal banking channels to support business owners and build the overall client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and maintain alignment with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking an application or offering or negotiating transaction terms.
  • Follow applicable risk, compliance, and regulatory requirements and escalate or remediate issues as appropriate.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Potential eligibility for incentive opportunities
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