Business Banker (LO) South Park

Wells Fargo•Charlotte, NC
•Onsite

About The Position

Wells Fargo is hiring a Business Banker in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in branches. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The Banker delivers a branded, client-centric experience and serves as a trusted partner to business owners. The Business Banker learns clients’ goals, operations, and financial needs and provides tailored recommendations from Wells Fargo’s business accounts, credit, treasury services, and digital banking solutions. The role actively prospects and networks, develops referrals, and collaborates with internal banking channels, Relationship Managers, and Lending Officers to support clients, including complex lending structures, while following underwriting policies, risk guidelines, and applicable compliance requirements. This Loan Originator (LO) position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. The role does not take applications or offer or negotiate terms for dwelling-secured transactions. LO registration is required at the time of employment; Wells Fargo initiates the registration process after the employment start date. Candidates must meet applicable regulatory qualification standards, including financial responsibility, character, financial fitness, and criminal background standards, and ongoing regulatory requirements. The position is not eligible for visa sponsorship. The branch location is Carnegie (South Park), 6101 Fairview Rd, Charlotte, NC 28210-3263; banker placements may be within a 10-mile radius of the branch.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
  • Must meet Loan Originator qualification requirements, including applicable financial responsibility, character, general financial fitness, criminal background, and ongoing regulatory standards.
  • Must register as a Loan Originator at the time of employment.
  • Must be able to work in a position that is not eligible for visa sponsorship.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience applying business acumen to financial-services consultations with business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and follow up with customers and Wells Fargo partners.
  • Customer-service focus and experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.
  • Bilingual Spanish skills are a plus.

Responsibilities

  • Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, from onboarding through relationship deepening and new-client acquisition.
  • Deliver a branded, client-centric experience that supports growth and positions Wells Fargo as a trusted partner.
  • Understand clients’ goals, operations, priorities, and financial needs, and provide tailored financial recommendations in compliance with policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools, using available resources and product knowledge to recommend suitable solutions.
  • Prospect and network to develop relationships with external and internal partners, generate high-quality referrals, and grow the small-business customer base.
  • Collaborate with internal banking channels to support business owners and develop the overall client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and align recommendations with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate terms of dwelling-secured transactions.
  • Follow applicable risk and compliance programs, policies, and procedures, and meet Loan Originator registration and regulatory requirements.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
  • Community investment opportunities
  • Career growth opportunities
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