Business Banker (LO)

Wells Fargo•Lexington, SC
•Onsite

About The Position

Wells Fargo is seeking a Business Banker (LO) in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients through branch interactions, understanding their needs and providing a branded, client-centric experience. The banker manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding and relationship deepening through new-client acquisition. The Business Banker assesses clients’ goals, operations, and financial needs, then recommends suitable Wells Fargo financial solutions, including business accounts, credit, treasury services, and digital tools. The banker prospects and networks to develop referrals, collaborates with internal banking channels, and partners with Relationship Managers and Lending Officers on complex structures while following underwriting policies and risk guidelines. This Loan Originator (LO) position may involve assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. The role assists customers but does not take applications or offer or negotiate terms for dwelling-secured transactions. LO registration is required at employment, along with applicable regulatory qualifications and ongoing screening. The position is based at the Lexington, South Carolina branch; placements may be within 10 miles of the branch. Visa sponsorship is not available.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Must obtain LO registration at the time of employment and meet applicable Consumer Financial Protection Bureau qualifications, including financial responsibility, character, general financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.
  • Visa sponsorship is not available for this position.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience using business acumen to provide financial services consultation to business customers.
  • Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products.
  • High motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage customer and partner expectations and conduct follow-ups.
  • Customer-service focus and experience handling complex transactions across multiple systems.
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Experience mentoring and peer-coaching others.
  • Bilingual Spanish is a plus.

Responsibilities

  • Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, overseeing onboarding, relationship deepening, and new-client acquisition.
  • Deliver a branded, client-centric experience and build the bank’s position as a trusted partner.
  • Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to make tailored recommendations.
  • Analyze clients’ operations, goals, priorities, and financial needs to recommend appropriate solutions in compliance with policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to generate referrals and grow the small business customer base.
  • Collaborate with internal banking channels to support business owners and develop the full client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
  • Assess customer needs related to dwelling-secured products and refer interested customers to a SAFE team member without taking an application or offering or negotiating transaction terms.
  • Follow applicable risk, compliance, and regulatory requirements, and escalate or remediate issues as appropriate.
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