Business Banker (LO)

Wells Fargo•Columbia, SC
•Onsite

About The Position

Wells Fargo is seeking a Business Banker in Consumer Banking and Lending. The role builds, maintains, and grows relationships with business banking clients in branches through frequent client interactions to understand and meet their needs. The banker manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship growth and new-client acquisition. The role delivers a branded, client-centric experience and positions Wells Fargo as a trusted partner. The Business Banker understands and offers Wells Fargo financial solutions and digital services, analyzes clients’ operations, goals, and financial needs, and provides tailored recommendations in compliance with policies and procedures. The role offers business accounts, credit, treasury services, and digital tools; prospects and networks to generate referrals; collaborates with internal banking channels; and partners with Relationship Managers and Lending Officers on complex structures and alignment with underwriting policies and risk guidelines. This Loan Originator (LO) position includes customer contact and may involve assessing needs and referring customers interested in dwelling-secured products to a SAFE team member. The banker may assist customers but must not take an application or offer or negotiate terms of a dwelling-secured transaction. LO registration is required at employment, along with applicable regulatory qualifications and ongoing requirements. The position is based at 101 Forum Dr, Columbia, SC 29229; banker placement may be within 10 miles of the branch applied to. Visa sponsorship is not available.

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Must meet Consumer Financial Protection Bureau LO qualification requirements, including applicable financial responsibility, character, financial fitness, and criminal background standards.
  • LO registration is required at the time of employment; ongoing regulatory requirements and additional screening may apply.
  • Must provide accurate information and supporting documentation for lawful employment and education verification.

Nice To Haves

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small business customers across an assigned territory.
  • Proficiency in proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
  • Experience applying strong business acumen to provide financial services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • High motivation and ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and conduct follow-ups with customers and Wells Fargo partners.
  • Customer service focus and experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with integrity and professionalism with customers and employees.
  • Experience mentoring and peer-coaching others.
  • Bilingual Spanish is a plus.

Responsibilities

  • Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, across onboarding, relationship deepening, and new-client acquisition.
  • Deliver a branded, client-centric experience and build trusted relationships with business clients.
  • Understand and offer Wells Fargo financial solutions and digital services, using available tools and product knowledge to provide tailored recommendations.
  • Analyze clients’ operations, goals, and financial needs and recommend solutions that align with their objectives while complying with policies and procedures.
  • Offer business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to generate referrals and grow the small business customer base.
  • Collaborate with internal banking channels to support business owners and develop the full client relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take applications or offer or negotiate transaction terms.
  • Meet LO registration, qualification, and ongoing regulatory requirements.
  • Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately and make sound risk decisions.
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