Business Banker (LO) Rapid City Main
About The Position
Wells Fargo is hiring a Business Banker (LO) in Consumer Banking and Lending to build, maintain, and grow relationships with business banking clients in a branch setting. The role manages a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales, and owns the client journey from onboarding through relationship development and new-client acquisition. The banker delivers a client-centric experience and works to position Wells Fargo as a trusted partner. The Business Banker learns clients’ goals, operations, priorities, and financial needs; recommends appropriate financial solutions; and offers business accounts, credit, treasury services, and digital tools. The role also prospects and networks for new clients and referrals, collaborates with internal banking channels, and partners with Relationship Managers and Lending Officers on complex structures in accordance with underwriting policies and risk guidelines. This Loan Originator position may include assessing customer needs and referring customers interested in dwelling-secured products to a SAFE team member. It does not involve taking applications or offering or negotiating terms for dwelling-secured transactions. Loan Originators must meet applicable Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including financial responsibility, character, financial fitness, and criminal background standards, as well as ongoing regulatory requirements. This position is not eligible for visa sponsorship. The position is based at the Rapid City Main branch in Rapid City, South Dakota. Banker placements may be within 10 miles of the branch. The posted base pay range is $25.48–$37.98; employees may also be eligible for sales incentives, discretionary bonuses, or equity awards. Wells Fargo describes its benefits as including health benefits, a 401(k) plan, paid time off, disability and insurance benefits, parental and critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.
Requirements
- At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
- Meet Consumer Financial Protection Bureau qualification requirements for Loan Originators and comply with related Wells Fargo policies.
- Meet applicable financial responsibility, character, general financial fitness, and criminal background standards, as well as ongoing regulatory requirements.
- Position is not eligible for visa sponsorship.
Nice To Haves
- At least 2 years of in-branch business banking experience.
- At least 1 year of experience managing a dedicated book of business customers across an assigned territory.
- Experience proactively sourcing, acquiring, building, and maintaining customer and colleague relationships.
- Strong business acumen and experience providing financial-services consultation to business customers.
- Extensive knowledge of bank lending programs, credit policies, and specialty products.
- Motivation and ability to meet team objectives while maintaining individual performance.
- Ability to manage expectations and follow up with customers and Wells Fargo partners.
- Customer-service experience handling complex transactions across multiple systems.
- Knowledge of retail compliance controls, risk management, and loss prevention.
- Ability to educate customers about technology and explain the value of mobile banking options.
- Ability to interact with customers and employees with integrity and professionalism.
- Experience mentoring and peer-coaching others.
- Spanish fluency is a plus.
Responsibilities
- Manage and grow a portfolio of low- to moderately complex business clients, typically with $500,000 to $2 million in annual sales.
- Own the client journey from onboarding through relationship deepening and new-client acquisition, delivering a branded, client-centric experience.
- Understand and offer Wells Fargo financial solutions and digital services, using available tools to make tailored recommendations.
- Analyze clients’ operations, priorities, goals, and financial needs to provide suitable recommendations while following policies and procedures.
- Advise clients on business accounts, credit, treasury services, and digital tools.
- Prospect and network with external and internal partners to generate referrals and grow the small-business customer base.
- Collaborate across internal banking channels to support business owners and develop their overall banking relationships.
- Partner with Relationship Managers and Lending Officers on complex structures and align work with underwriting policies and risk guidelines.
- Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member, without taking an application or offering or negotiating transaction terms.
- Follow applicable risk, compliance, regulatory, and Wells Fargo policy requirements; escalate and remediate issues as appropriate.
Benefits
- Health benefits
- 401(k) plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Potential sales incentives, discretionary bonuses, and/or restricted stock units
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
