Business Application Analyst
About The Position
The Business Application Analyst – ERP/HRIS/EAM serves as a technical and functional resource within Information Services, configuring, maintaining, integrating, and optimizing enterprise business applications. Primary platforms include NetSuite, Dayforce, FSI, and other applications supporting Finance, Human Resources, Payroll, Facilities, Supply Chain, and organizational operations. The analyst partners with business owners, operational leaders, vendors, and Information Services colleagues to translate approved business requirements into secure system configurations, workflows, integrations, reports, and automated processes. Responsibilities cover the application lifecycle, including implementation, configuration, testing, upgrades, data validation, access controls, Tier II support, documentation, training, release management, and vendor coordination. The position supports applications across the organization and helps standardize application support, security, data integrity, and change-management practices. Business departments retain ownership of operational policies, business processes, data definitions, regulatory decisions, and approval requirements; the analyst implements and supports approved technical and functional system requirements. The role contributes to implementation and long-term support of new and existing software systems.
Requirements
- Bachelor’s degree in computer science, data analytics, or a related field.
- Three years of experience or training.
Nice To Haves
- Experience in the healthcare industry is preferred.
Responsibilities
- Work with end users to identify functional requirements for agency software applications.
- Assist in configuring and developing agency software applications.
- Serve as the agency liaison to vendors of agency software applications.
- Communicate agency and end-user requirements to internal and external developers.
- Recommend modifications to existing operational practices as needed to optimize use of agency applications.
- Provide Tier II technical support.
- Develop training materials and provide staff instruction.
- Create and maintain supporting documentation.
- Support application implementation and ongoing lifecycle activities, including testing, upgrades, data validation, access controls, release management, and vendor coordination.
- Help standardize application support, security, data integrity, and change-management practices.
- Contribute to implementation and long-term support of new and existing software systems.
Benefits
- Healthcare coverage for employees and qualified family members.
- Vacation, paid holiday, and sick leave policies.
- Employee Assistance Program services.
- Agency-funded retirement plan with contributions equal to 5% of compensation.
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
- Agency-funded life and disability insurance program.
- Training and development opportunities, including regular training, support, supervision, and consultation.
- Career opportunities across a wide range of settings with room for mobility and promotion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
