Business Application Analyst
About The Position
The Business Application Analyst – ERP/HRIS/EAM is part of Information Services and serves as a technical and functional resource for configuring, maintaining, integrating, and optimizing Comprehensive Healthcare’s enterprise business applications. Primary platforms include NetSuite, Dayforce, FSI, and other applications supporting Finance, Human Resources, Payroll, Facilities, Supply Chain, and organizational operations. The analyst works with business owners, operational leaders, vendors, and Information Services team members to translate approved business requirements into secure system configurations, workflows, integrations, reports, and automated processes. Responsibilities span the application lifecycle, including implementation, configuration, testing, upgrades, data validation, access controls, Tier II support, documentation, training, release management, and vendor coordination. The role supports applications across the organization and helps standardize application support, security, data integrity, and change-management practices. Business departments retain ownership of operational policies, processes, data definitions, regulatory decisions, and approval requirements; the analyst implements and supports approved technical and functional system requirements. This role contributes to implementation and long-term support of new and existing software systems. The position is located in Yakima, Washington, and is full-time, with a day shift.
Requirements
- Bachelor’s degree in computer science, data analytics, or a related field.
- Three years of experience or training.
Nice To Haves
- Experience in the healthcare industry is preferred.
Responsibilities
- Work with end users to identify functional requirements for agency software applications.
- Assist with configuration and ongoing development of agency software applications.
- Serve as the agency liaison to software application vendors.
- Communicate agency and end-user requirements to internal and external developers.
- Recommend modifications to existing operational practices as needed to optimize use of agency applications.
- Provide Tier II technical support.
- Develop training materials and provide staff instruction.
- Create and maintain supporting documentation.
- Support application implementation, configuration, testing, upgrades, data validation, access controls, release management, and vendor coordination.
- Contribute to implementation and long-term support of new and existing software systems.
Benefits
- Training and development opportunities, including regular training, support, supervision, and consultation.
- Career opportunities across a range of settings, with room for mobility and promotion.
- Healthcare coverage for employees and qualified family members.
- Vacation, paid holiday, and sick leave.
- Access to Employee Assistance Program services.
- Agency-funded retirement plan with contributions equal to 5% of compensation.
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
- Agency-funded life and disability insurance.
