Business Application Analyst I
About The Position
The Business Application Analyst I gathers and documents business requirements for assigned projects and systems and serves as a liaison between Information Technology (IT) and business areas on projects and initiatives. The role works with multiple business departments to review identified needs across business functions and identify available business application solutions. The position supports impact assessments, leads small- to medium-sized requirements meetings, and documents requirements and use cases under guidance. It also monitors production application performance and supports testing activities, including writing test cases, preparing testing plans under senior staff leadership, executing functional tests, tracking and logging defects, coordinating remediation and revalidation, and supporting user acceptance testing (UAT). This role works in an office environment and is eligible for remote/work-from-home opportunity. As a condition of employment, the physical work location must be in one of the 50 states or the District of Columbia.
Requirements
- Associate degree in IT, Business, or a related field, or a combination of education and equivalent project-based work experience as determined by HR.
- Basic understanding of IT systems, platforms, project methodologies, and testing methodologies.
- Knowledge of requirements gathering and business processes.
- Strong and effective communication skills.
Nice To Haves
- Bachelor's degree in Information Technology or Business.
- Ability to manage and communicate with various stakeholders.
- Ability to direct and maintain a productive and conducive working environment.
- Ability to coordinate activities among co-workers, vendors, and peers.
- Strong problem-solving and analytical skills.
- Healthcare and/or Medicare experience.
Responsibilities
- Support impact assessments to understand business and application implications of requests being considered.
- Organize and lead small- to medium-sized project requirements meetings.
- Under guidance, create business requirements documentation for small- and medium-sized projects, including use cases.
- Act as a liaison between business functions, IT staff, and vendors.
- Conduct daily performance monitoring of business applications in production.
- Write test cases to meet functional requirements.
- Create testing plans for initiatives under the leadership of senior staff.
- Carry out test execution, defect tracking, and logging of functional testing.
- Log defects and collaborate with the project team on remediation and revalidation efforts.
- Support and coordinate UAT testing activities on IT-related initiatives.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance.
- Voluntary insurance plans.
- Health savings and flexible spending accounts.
- 401(k) and company match.
- Company-paid life insurance.
- Education assistance program.
- Paid sick leave.
- Paid holidays.
- Increasing PTO accrual plan.
- Medical, parental, and disability leave.
- Workers compensation.
- Retiree benefits.
- Severance package.
- Employee assistance program.
- Financial and health wellness benefits.
- Casual dress.
- Open office setting.
- Online learning system.
- Incentive plan and lifestyle benefit.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
