Business Analyst I
About The Position
The Business Analyst I is part of CorVel’s Business Operations Team and applies expertise in CorVel’s Care Management or claims management systems and related product lines. The analyst collaborates with subject-matter experts, management, field operations, business stakeholders, and the development team to establish consistent enterprise-wide workflows and translate those workflows into software requirements. The role calls for strong listening, communication, problem-solving, analytical, and decision-making skills, including the ability to evaluate options and work with technical and non-technical colleagues.
Requirements
- Bachelor’s degree and/or at least 5 years of equivalent work experience in healthcare or medical/pharmaceutical industries.
- Demonstrated analytical problem-solving skills and technical aptitude.
- Aptitude for learning systems and technical processes.
- Ability to thrive in a fast-paced environment with firm deadlines.
- Analytical, problem-solving, and resolution skills.
- Ability to manage details and timelines for multiple simultaneous complex projects.
- Ability to work with technical and non-technical team members with varying communication styles, both locally and remotely.
- Professional verbal and written interpersonal and communication skills.
- Experience creating and leading presentations and/or conducting training for various levels of users.
- Exposure to application development and project management fundamentals.
- Ability to produce consistent, quality work under deadlines.
- Effective quantitative, analytical, and interpretive skills.
- Advanced abilities in Microsoft Excel, Word, and Outlook.
- Strong organizational skills and attention to detail.
Nice To Haves
- Experience with MS Project and Visio.
- Experience with Teams, Webex, Zoom, or similar videoconferencing applications.
- Expertise with CorVel’s claim system or CareMC.
- Health industry and/or insurance billing experience.
- Property and casualty work experience.
- Familiarity with project management best practices and workflow documentation.
- Experience with Power BI or similar reporting and analytics tools.
Responsibilities
- Work with team members, software engineers, and business stakeholders to develop expertise in claims and care management applications and their production environments.
- Interact with business users, software engineers, technical staff, and state experts to identify, analyze, and implement requested enhancements.
- Work with business stakeholders to identify opportunities for automation and increased quality controls in core products.
- Follow team protocols for updating, recording, and organizing documentation.
- Apply process and system knowledge to diagnose and resolve complex business problems.
- Follow established escalation protocols when issues may cause a backlog of release expectations.
- Acquire extensive business and system knowledge.
- Identify, document, and communicate issues discovered during analysis or project research.
- Develop consistent enterprise-wide workflow processes in conjunction with management and field operations, and translate them into business requirements for software applications.
- Perform additional duties as assigned.
Benefits
- Medical (HDHP) with pharmacy
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Health Savings Account
- Flexible Spending Account options
- Life insurance
- Accident insurance
- Critical illness insurance
- Pre-paid legal insurance
- Parking and Transit FSA accounts
- 401(k)
- ROTH 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
