Business Analyst I
About The Position
The Business Analyst I is a member of CorVel’s Business Operations Team and applies expertise in CorVel’s Care Management or claims management systems and related product lines. The role may support projects beyond the individual’s primary product area and involves regular collaboration with subject-matter experts. The Business Analyst works with CorVel management and field operations to develop consistent enterprise-wide workflow processes, then translates those processes into business requirements for software applications through daily collaboration with the development team. The position calls for strong listening, communication, and problem-solving abilities, including the capacity to assess alternatives and make decisions.
Requirements
- Bachelor’s degree and/or at least 5 years of equivalent work experience in healthcare or the medical/pharmaceutical industries.
- Demonstrated analytical problem-solving skills and technical aptitude.
- Exposure to application development and project management fundamentals.
- Ability to produce consistent, quality work under deadlines.
- Strong communication skills with technical and non-technical personnel, including the ability to explain complex ideas simply.
- Effective quantitative, analytical, and interpretive skills.
- Advanced abilities in Microsoft Excel, Word, and Outlook.
- Strong organizational skills and attention to detail.
- Aptitude for learning systems and technical processes.
- Ability to thrive in a fast-paced environment with firm deadlines.
- Ability to manage details and timelines for multiple simultaneous complex projects.
- Ability to work with technical and non-technical team members with varying communication styles, locally and remotely.
- Professional verbal and written interpersonal and communication skills.
- Experience creating and leading presentations and/or conducting training for users at various levels.
Nice To Haves
- Experience with MS Project and Visio.
- Experience with Teams, Webex, Zoom, or similar videoconferencing applications.
- Expertise with CorVel’s claim system or CareMC.
- Health industry and/or insurance billing experience.
- Property and casualty work experience.
- Familiarity with project management best practices and workflow documentation.
- Experience with Power BI or similar reporting and analytics tools.
Responsibilities
- Build expertise in claims and care management applications and their operation in production environments, working with team members, software engineers, and business stakeholders.
- Work with business users, software engineers, technical staff, and state experts to identify, analyze, and implement requested enhancements.
- Work with business stakeholders to identify opportunities for automation and improved quality controls in core products.
- Update, record, and organize documentation according to team protocols.
- Apply process and system knowledge to diagnose and resolve complex business problems.
- Follow established escalation protocols for issues that may delay release expectations.
- Acquire extensive business and system knowledge.
- Identify, document, and communicate issues discovered during analysis or project research.
- Perform additional duties as assigned.
Benefits
- Medical (HDHP) with pharmacy
- Dental insurance
- Vision insurance
- Long-term disability insurance
- Health Savings Account
- Flexible Spending Account options
- Life insurance
- Accident insurance
- Critical illness insurance
- Pre-paid legal insurance
- Parking and Transit FSA accounts
- 401(k)
- Roth 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
