Business Analyst I

Tcom, L.P.•Columbia, MD

3d•$70,000 - $90,000

About The Position

The Business Analyst I serves as an intermediary between business and technical areas, working with internal and external teams to collect, clarify, and translate business and/or technical requirements and develop applications and solutions. The role works with leadership to understand business performance drivers and create tools and processes that visualize progress toward key goals. It also helps document and standardize work streams, data flows, processes, and procedures, and supports testing, validation, performance monitoring, communications, and continuous improvement of projects and solutions. The position supports Aerostar’s guiding principles and quality management system in accordance with ISO standards, while maintaining a clean and safe work area and following safety and ergonomic standards. The role may occasionally require entering a production environment. Travel may be up to 10% of the time. The stated salary range is $70,000–$90,000. Employees may be eligible for a discretionary annual bonus. TCOM offers benefits including health and disability insurance, a 401(k) match, flexible spending accounts/HSAs, EAP, tuition reimbursement, parental leave, PTO, and company-paid holidays. Program details and eligibility may vary by hire date, classification, and schedule type.

Requirements

Bachelor’s degree in data science, computer science, business, or a related field, or related experience in lieu of education.
Minimum 1–3 years of related experience, or experience in lieu of education.
Basic proficiency in data visualization and dashboarding tools.
Foundational knowledge of database queries and APIs.
Mathematical and financial analysis skills.
Strong administrative skills and attention to detail.
Patience, a service-oriented approach, and the ability to motivate team members.
Ability to work as a self-motivated team player with minimal supervision.
Ability to communicate effectively with team members and leadership staff.
Ability to travel up to 10% of the time.
Ability to sit, stand, walk, bend, and reach.

Nice To Haves

Specific experience with SQL, Power BI, Tableau, and advanced Excel features.
Business analysis certification or formal training.

Responsibilities

Work with leadership to understand business performance drivers and create tools and processes to visualize progress toward key goals.
Work with internal and/or external stakeholders to collect, analyze, translate, and document business and/or technical requirements.
Identify, document, and standardize work streams and data flows, and promote their use within the business.
Create documentation for processes and procedures.
Conduct or organize testing and validation of processes and procedures.
Measure and monitor project or solution performance and initiate corrective actions as necessary.
Ensure appropriate visibility and communication for projects and solutions.
Collect feedback to identify issues and opportunities for improvement.
Ensure all documents are complete and stored appropriately.
Demonstrate Aerostar’s guiding principles.
Maintain a clean and safe work area and follow established safety and ergonomic standards.
Learn, understand, continuously improve, and promote the division’s quality management system in accordance with ISO standards.
Perform comparable duties of a similar or related nature and assist in other areas as needed.