Business Analyst I

TCOM, L.P.•Columbia, MD

10d•$70,000 - $90,000

About The Position

Serve as an intermediary between business and technical areas, working with internal and external teams to collect, clarify, and translate business and/or technical requirements, and develop applications and solutions. Work with leadership to understand business performance drivers and create tools and processes to visualize progress toward key goals. Identify, document, and standardize work streams and data flows, promote their use, document procedures, coordinate testing and validation, monitor project or solution performance, initiate corrective actions, and maintain visibility and communication. Collect feedback, ensure documentation is complete and stored appropriately, demonstrate Aerostar’s guiding principles, maintain a clean and safe work area, and support the division’s quality management system in accordance with ISO standards. The position is primarily in a normal office environment and may occasionally involve entering a production environment with noise, fumes, moving machinery, and varied temperatures. Travel may be required up to 10% of the time.

Requirements

Bachelor’s degree in data science, computer science, business, or a related field, or related experience in lieu of education.
Minimum 1–3 years of related experience, or experience in lieu of education.
Basic proficiency in data visualization and dashboarding tools.
Foundational knowledge of database queries and APIs.
Mathematical and financial analysis skills.
Strong administrative skills and attention to detail.
Patience, a service-oriented approach, and ability to motivate team members.
Team-oriented, self-motivated, and able to work with minimal supervision.
Ability to communicate effectively with team members and leadership staff.
Ability to travel up to 10% of the time.

Nice To Haves

Specific experience with SQL, Power BI, Tableau, and advanced Excel features.
Business Analysis certification or formal training.

Responsibilities

Work with leadership to understand business performance drivers and create tools and processes to visualize progress toward key goals.
Work with internal and/or external stakeholders to collect, analyze, translate, and document business and/or technical requirements.
Identify, document, and standardize work streams and data flows, and promote their use within the business.
Create documentation for processes and procedures.
Conduct or organize testing and validation of processes and procedures.
Measure and monitor project or solution performance.
Initiate corrective actions as necessary.
Ensure appropriate visibility and communication regarding the project or solution.
Collect feedback to identify issues and opportunities for improvement.
Ensure documents are complete and stored appropriately.
Demonstrate Aerostar’s guiding principles.
Maintain a clean and safe work area and follow established safety and ergonomic standards.
Perform comparable duties of a similar or related nature and assist in other areas as needed.
Learn, understand, continuously improve, and promote the division’s quality management system in accordance with ISO standards.