Business Analyst I

Texas Farm Bureau and Affiliated Companies•Waco, TX

11h•Onsite

About The Position

The Business Analyst I ensures business, Information Systems (IS), and Quality Assurance Analysts are aligned on project requirements. The role creates and maintains requirements, supports constructive collaboration, organizes requirements artifacts, and interfaces with IS technical resources during the development life cycle to preserve the integrity of requirements and system design. The analyst helps business and IS teams understand requirements and technical designs to reduce downstream issues. The position also assists with implementation of policy processing systems and system and workflow enhancements.

Requirements

At least one of the following: a bachelor's degree or associate's degree in a computer, technical, or business administration-related field from an accredited school, with experience demonstrating the required skills.
Demonstrated ability to support and lead multiple projects.
Ability to facilitate and organize.
Good communication and presentation skills, including the ability to communicate difficult information effectively.
Ability to exchange information with appropriate people to complete work.
Strong interpersonal verbal skills, both face-to-face and over the phone.
Ability to focus business and IS efforts on solutions that best benefit members.
Good technical skills, business intelligence, and understanding of member/customer needs.
Strong analytical and negotiation skills, with close attention to detail.
Ability to learn quickly when facing new problems, openness to change, and ability to analyze successes and failures for clues to improvement.
Understanding of software development methodologies, including agile and waterfall.
Valid Texas driver's license and a driving record at hire that would not place the employee on probation or disqualify the employee from Certified Fleet Operator status under the Company Driving and Safety Policy.

Nice To Haves

SharePoint.
TSO/ISPF/PDF.
Strong knowledge of basic computer applications, especially Microsoft Office Suite, and data processing procedures.
Understanding of development methodology.
Automated testing tools (scripting).
Automated research tools for searching data for test conditions.

Responsibilities

Complete all training and assignments in a timely and effective manner.
Apply departmental standards and procedures to all assignments.
Communicate effectively with appropriate personnel and report status on assigned projects.
Manage multiple projects and requests simultaneously and function effectively as a team member.
Attend, organize, and document meetings as needed.
Complete other duties as assigned.
Participate in a company-sponsored insurance-related training program as directed.
Comply with the Certified Fleet Operator requirements of the Company Driving and Safety Policy.
Work with the business to develop detailed business requirement documents.
Respond to questions and work with the business to understand current and potential system inputs, processes, and outputs, with assistance from Business Analyst II and above.
Manage and document the design and implementation of policy processing systems, system enhancements, and processing and workflow procedural enhancements, with assistance from Business Analyst II and above.
Capture metrics associated with the post-implementation review process.
Establish and maintain proficiency in relational database management skills, including SQL and QMF, with assistance from Business Analyst II and above.
Work with the QA Analyst Lead and Automation Test Lead to maintain an inventory of conditions covered by regression testing.