Business Analytics Consultant (Senior Associate)

Eagle Hill Consulting • Arlington, VA

4d • Onsite

About The Position

Eagle Hill is seeking candidates for current and potential data analytics roles supporting U.S. Customs and Border Protection (CBP) client projects. The work provides analytical, strategic, and operational support to help CBP offices use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. Candidates must be willing and able to work at client sites in the Washington, DC metro area daily or as required by the client. Potential project work includes data analytics and visualization, performance measurement, process improvement, business intelligence, program and project management, and other Eagle Hill service offerings.

Senior Associates contribute to client solutions and take ownership of specific tasks. They develop firsthand knowledge of clients and their business problems, and contribute to team discussions, analysis, and solutions that deliver impact. They may also participate in broader account or Eagle Hill initiatives and business development activities. Specific responsibilities vary by project role.

Requirements

• Bachelor’s degree.
• At least 4 years of professional experience, including at least 2 years performing project-based work with demonstrated ownership of workstreams and/or deliverables in support of client solutions.
• At least 2 years of experience with Power BI or similar visualization tools.
• Ability to independently own and advance workstreams or major deliverables using sound judgment, managing priorities, anticipating risks, and contributing to practical, solution-oriented outcomes.
• Strong client-service focus, including active listening, careful observation, well-considered questions, anticipating needs, and aligning work with client priorities.
• Strong communication judgment, including assessing audience needs, selecting appropriate context and detail, and communicating in an organized, relevant, easy-to-follow manner.
• Strong attention to detail.
• Ability to manage time and meet deadlines across multiple competing priorities, stay organized, adapt to changing needs, and maintain quality.
• Ability to work autonomously and collaboratively, knowing when to proceed independently, seek input, or escalate issues.
• Proven ability to take initiative on projects.
• Proficiency in MS Office Suite, including Excel and PowerPoint, and ability to use virtual collaboration tools such as Microsoft Teams.
• Technical aptitude and ability to quickly learn new technology platforms.
• Legally authorized to work in the United States without employer sponsorship, now or in the future.
• Ability to successfully obtain and retain a CBP Background Investigation (BI) and any other background investigations required for client work.
• Willingness and ability to work on client sites in the Washington, DC metro area daily or as required by the client.

Nice To Haves

• Active CBP Background Investigation, or a CBP BI held within the last two years.
• Strategic communications experience.
• Prior management consulting experience for Federal clients focused on solutions in Organizational Performance, Talent, Change Management, Business Intelligence, and/or Technology Enablement.

Responsibilities

• Use Power BI or similar tools to visualize data for executive-level audiences and decision-making.
• Enable the integration and analysis of data from multiple sources.
• Develop metrics and KPIs for strategic initiatives and create related reports.
• Collect and document current- and future-state client processes.
• Apply analytical thinking, sound judgment, and structured problem-solving to support practical client solutions.
• Develop and conduct stakeholder interviews.
• Develop communications such as presentations, newsletters, and memos.
• Draft documentation for client and internal work products.
• Support data gathering and analysis to identify gaps and recommendations.
• Facilitate the client’s task management processes.
• Contribute to team discussions, analysis, and client solutions; take ownership of assigned tasks and deliverables.
• Potentially participate in broader account or Eagle Hill initiatives and business development activities.

Benefits

• 100% employer-paid medical, dental, and vision plans.
• 401(k).
• Commuter benefit programs.
• May be eligible for short- and long-term disability insurance, life insurance, flexible spending account (FSA), paid time off, and annual bonus benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior