Business Analytics Consultant (Senior Associate)

EAGLE HILL CONSULTING LLC•Arlington, VA
•$81,000 - $95,000•Onsite

About The Position

Eagle Hill is seeking candidates for current and potential data analytics roles supporting U.S. Customs and Border Protection (CBP) client projects. The work provides analytical, strategic, and operational support to help CBP offices use data more effectively, modernize operations, improve business processes, and strengthen mission delivery. Candidates must be willing and able to work at client sites in the Washington, DC metro area daily or as required by the client. Anticipated projects may involve data analytics and visualization, performance measurement, process improvement, business intelligence, program and project management, and other Eagle Hill services. Senior Associates contribute to client solutions and take ownership of specific tasks. They develop firsthand knowledge of clients and their business problems, and contribute to team discussions, analysis, and solutions. They may also participate in broader account or Eagle Hill initiatives and business development activities. Specific responsibilities vary by project role. The position is based in the Washington, DC metro area and is full-time. The stated starting salary range is $81,000–$95,000, with the specific range depending on experience, location, and hiring level. Employees are eligible to participate in employer-paid medical, dental, and vision plans, a 401(k), and commuter benefits. Employees may also be eligible for short- and long-term disability, life insurance, an FSA, PTO, and annual bonuses. Eligibility and benefits are subject to the applicable plan terms and limitations.

Requirements

  • Bachelor’s degree.
  • At least 4 years of professional experience, including at least 2 years of project-based work with demonstrated ownership of workstreams and/or deliverables supporting client solutions.
  • At least 2 years of experience with Power BI or similar visualization tools.
  • Ability to independently own and advance workstreams or major deliverables, using sound judgment, managing priorities, anticipating risks, and contributing to practical outcomes.
  • Strong client-service focus, including active listening, careful observation, asking well-considered questions, anticipating needs, and aligning work with client priorities.
  • Strong communication judgment and the ability to tailor context and level of detail to the audience and communicate in an organized, relevant, easy-to-follow manner.
  • Strong attention to detail.
  • Experience managing time and meeting deadlines across competing priorities while staying organized, adapting to changing needs, and maintaining quality.
  • Ability to work autonomously and collaboratively, recognizing when to proceed independently, seek input, or escalate issues.
  • Demonstrated ability to take initiative on projects.
  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint, and ability to use virtual collaboration tools such as Microsoft Teams.
  • Technical aptitude and ability to learn new technology platforms quickly.
  • Legally authorized to work in the United States without employer sponsorship, now or in the future.
  • Ability to obtain and retain a CBP Background Investigation and any other investigations required to perform client work.
  • Willingness and ability to work at client sites in the Washington, DC metro area daily or as required by the client.

Nice To Haves

  • Active CBP Background Investigation or one held within the last two years.
  • Strategic communications experience.
  • Prior Federal-client management consulting experience focused on solutions in organizational performance, talent, change management, business intelligence, and/or technology enablement.

Responsibilities

  • Use Power BI or similar tools to visualize data for executive-level audiences and decision-making.
  • Enable the integration and analysis of data from multiple sources.
  • Develop metrics and KPIs for strategic initiatives and create related reports.
  • Collect and document current- and future-state client processes.
  • Apply analytical thinking, sound judgment, and structured problem-solving to develop practical client solutions.
  • Develop and conduct stakeholder interviews.
  • Create high-quality communications, including presentations, newsletters, and memos.
  • Draft documentation for client and internal work products.
  • Conduct data gathering and analysis to identify gaps and recommendations.
  • Facilitate client task-management processes.
  • Contribute to client team discussions, analysis, and solutions, and take ownership of assigned tasks or deliverables.
  • Potentially participate in broader account or company initiatives and business development activities.

Benefits

  • 100% employer-paid medical, dental, and vision plans.
  • 401(k) program.
  • Commuter benefits.
  • Potential eligibility for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits, subject to plan terms and eligibility.
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