Business Analytics Consultant Senior
About The Position
At PNC, employees work together to deliver strong customer experiences in an inclusive workplace. The Senior Business Analyst Consultant is part of PNC's Enterprise Testing Services organization and is based in Birmingham, Alabama; Cleveland, Ohio; Gaithersburg, Maryland; Houston, Texas; or Pittsburgh, Pennsylvania. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. This role serves as a strategic partner between business stakeholders and technology teams. It applies advanced analytics, consulting, and leadership skills to identify business needs, translate complex requirements into actionable solutions, and guide transformation initiatives. Working across multiple functions or business units, the consultant develops data-driven insights, recommends process improvements, and provides strategic guidance to support organizational goals and continuous improvement. The position also mentors junior employees and consultants, and communicates analytical conclusions and recommendations to business partners, senior management, and varied audiences. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The role is incentive eligible, with payment based on company, business, and/or individual performance.
Requirements
- University or college degree, typically, or a comparable combination of education, job-specific certifications, and experience (including military service) in lieu of a degree.
- 3 or more years of relevant or direct industry experience, typically required for roles at this level.
- Demonstrated knowledge, skills, and abilities appropriate to the role.
- Customer focus: understand values and practices that prioritize customer needs and satisfaction in business decisions and use that understanding to create customized customer solutions.
- Managing risk: assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.
Nice To Haves
- Preferred skills include analytical thinking, business intelligence (BI), concept development, data-driven decision-making, data integration, market research, performance metrics, qualitative research, and strategic planning.
- Competencies include analytical thinking, business acumen, business analytics, consulting, decision-making and critical thinking, effective communications, and emerging technologies.
- Certifications are often desired, but none are required for this position.
Responsibilities
- Lead analytics processes across multiple functions or business units, using complex analytical tools to develop data-driven solutions.
- Consult with clients on implementation and monitoring of tools and strategies, statistical scoring, business intelligence, data quality, and analytical products or solutions.
- Mentor junior employees and consultants on tools and strategy implementation and monitoring.
- Determine the optimal analytical approach and support its development, implementation, and enhancement.
- Conceptualize, develop, and continuously optimize analytical solutions for operations, business leadership, and executive management to enable data-driven decision-making.
- Analyze results and make recommendations to key business partners and senior management.
- Communicate conclusions from complex analytical solutions to a wide range of audiences.
Benefits
- Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
- Dental and vision options.
- Employee and spouse/child life insurance.
- Short- and long-term disability protection.
- 401(k) with PNC match, pension, and stock purchase plans.
- Dependent care reimbursement account and back-up child or elder care.
- Adoption, surrogacy, and doula reimbursement.
- Educational assistance, including select fully paid programs.
- Wellness program with financial incentives.
- Maternity and/or parental leave, subject to eligibility.
- Up to 11 paid holidays each year, subject to eligibility.
- 9 occasional absence days each year, unless otherwise required by law.
- 15 to 25 vacation days each year, depending on career level and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
