Business Analyst, Pricing & Service Operations

ASSA ABLOY•Monroe, NC
•Onsite

About The Position

The Business Analyst, Pricing & Service Operations is responsible for analyzing price trends and costs, developing pricing models for bids, and creating product details for large projects. The role works across multiple business areas and systems connected to the ERP, and reports directly to the Vice President of Service. The position is based in Monroe, North Carolina. The analyst collaborates with sales, service, marketing, product, and IT teams, as well as global pricing groups, to develop pricing structures and tools and implement pricing best practices. The role owns processes for setting and updating prices in commercial systems, develops pricing analysis and maintenance capabilities, supports large-project and key-account bids, and partners with production on cost analysis. It also contributes to product-line pricing and acquisition-based price and cost comparisons.

Requirements

  • Bachelor’s degree required.
  • Three to five years of experience in price modeling and cost analytics.
  • Experience working with multiple work sites or remote groups.
  • Proficiency with Microsoft Office products.
  • Advanced proficiency in Excel.
  • Ability to solve problems, prioritize, and multitask in a deadline-driven environment.
  • Accuracy and attention to detail.
  • Self-motivated and results-oriented, with a high degree of integrity and drive.

Nice To Haves

  • A degree focus in Accounting, Finance, Business, or Math is preferred.
  • BAAN ERP system experience is an advantage.

Responsibilities

  • Collaborate with sales, service, marketing, product, and IT management groups to develop pricing structures and tools.
  • Coordinate with pricing functions in global group centers to analyze and implement best-practice pricing tools.
  • Lead projects to introduce pricing tools, coordinate internal and external resources, and establish governance procedures.
  • Own processes for setting and updating prices in commercial systems, including maintaining the cost bridge between ERP and CRM and performing quote-related analysis.
  • Develop price tracking, price analysis, and price maintenance capabilities across systems for equipment, service parts, labor rates, service rates, and contract prices.
  • Implement price changes in various tools.
  • Participate in large-project and key-account bids for Door Automation and Service, including equipment listings, geography, and discounts.
  • Partner with production on cost analysis for activities such as paint and cladding.
  • Initiate pricing for specific product lines.
  • Participate in acquisition-based price and cost comparisons to determine synergies.
  • Perform other assigned projects.

Benefits

  • Health, dental, and vision plans.
  • 401(k) with company matching.
  • Short- and long-term disability, life, and accidental insurance.
  • 15 PTO days and 12 paid holidays.
  • Flexible scheduling.
  • Structured onboarding.
  • Access to online courses and ongoing training.
  • Length-of-service awards.
  • Regular performance reviews and opportunities for promotion.
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