Business Analyst

Coforma•North Bethesda, MD
•$96,900 - $124,267•Remote

About The Position

Coforma is seeking an organized, detail-oriented, and proactive Business Analyst to join its distributed Product Management team. The role supports an established team by managing and prioritizing feature and enhancement requests that expand and optimize business operations. It also involves incident response and communication to support successful release management and stakeholder satisfaction. The Business Analyst will use technical knowledge in a collaborative, cross-functional organization to help grow and mature technical capabilities. This is a US-based remote position open to applicants who currently reside in the listed eligible states. Some travel may be required for project-related in-person events, with advance notice. The position pays $96,900 to $124,266.60 annually, with placement determined by competency level; the posted range and tier salaries are non-negotiable.

Requirements

  • At least 4 years of professional experience as a Business Analyst, including at least 2 years of experience in regulatory analysis for mortgage or small business lending compliance.
  • Experience providing program management support for data collection or management software platforms.
  • Ability to understand technical issues and communicate them to non-technical stakeholders.
  • Strong understanding of API functions, capabilities, and requirements.
  • Strong time management and coordination skills, with ability to adapt to change.
  • Experience analyzing large data sets and defining business process requirements.
  • Knowledge and understanding of Agile software development life-cycle principles, theories, and concepts.
  • Full-time resident of the contiguous United States and legally authorized to work in the US now and in the future without sponsorship.
  • Ability to pass a Public Trust background check and any applicable project-related background or security checks.
  • Maintain access to strong, reliable internet for remote work, except while on vacation or holiday.
  • Maintain high security practices to protect Coforma and client information, including while on vacation.
  • Attend project-related in-person meetings, workshops, or trainings as assigned, with advance notice.
  • Represent Coforma professionally and sincerely and model its Company Values.

Nice To Haves

  • Experience with HMDA Regulation C is strongly preferred.
  • Experience using modern data visualization software tools.

Responsibilities

  • Manage the end-to-end release cycle, including intake and prioritization, testing coordination, release scheduling, and stakeholder communications.
  • Analyze business objectives and prioritize enhancement requests that address client needs while avoiding unnecessary one-off customizations.
  • Understand clients’ business requirements, workflows, and pain points, and translate them into software requirements.
  • Develop use cases, user stories, and acceptance criteria.
  • Proactively identify business needs and requirements across customer, stakeholder, and team environments, and lead or drive work as needed.
  • Work closely with the technical team to improve application functionality, design, and usability.
  • Perform complex data analysis, reconciliation, and quality and accuracy testing.
  • Engage directly with stakeholders and users about inquiries, including account or access issues, enhancement and feature requests, and security.
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