Business Analyst

JTH Tax LLC•Virginia Beach, VA

2d•$0 - $100,000•Hybrid

About The Position

The Business Analyst leads the analysis and delivery of business solutions by gathering and documenting requirements, mapping business processes, and supporting solution implementation using Agile and Waterfall methodologies. The role collaborates with cross-functional teams to accelerate requirement delivery and ensure systems align with business goals and stakeholder expectations. The position works with stakeholders, developers, product owners, and quality assurance from project ideation through requirements, testing, demonstrations, and post-release support. It creates and maintains project artifacts in alignment with PMO standards and objectives, and proactively communicates project risks, issues, and dependencies to the project manager. The role is full-time and reports to the Director – PMO. Work is at an office desk for periods of up to eight hours, with the option to work remotely on Fridays.

Requirements

Solid knowledge and understanding of Agile and Waterfall methodologies.
Proficiency in gathering and documenting business requirements, user stories, and functional specifications.
Experience creating wireframes and process flows.
Experience developing organizational change management (OCM) materials such as release notes, knowledgebase articles, job aids, and training videos.
Effective communication and problem-solving skills, with the ability to collaborate with geographically dispersed cross-functional teams.
Detail-oriented, self-driven, and solutions-oriented, with the ability to manage multiple tasks and projects simultaneously.
BA/BS degree.
At least 3 years of proven experience as a Business Systems Analyst, preferably in an Agile environment.

Nice To Haves

Experience with Azure DevOps, the preferred project management tool.

Responsibilities

Take ownership of projects by decomposing them into actionable requirements and delivering accurate specifications in a timely manner.
Facilitate requirement discovery sessions, workshops, and meetings with cross-functional teams.
Create wireframes and process flow diagrams to visualize, analyze, and document business processes, requirements, use cases, and user stories.
Communicate requirements to stakeholders and team members.
Work with developers to translate business requirements into technical specifications.
Create requirement traceability with user test case scenarios and review solutions to ensure project objectives are met.
Work with quality assurance to complete testing, resolve defects, and support user acceptance testing execution and sign-off.
Collaborate with developers, product owners, and stakeholders to deliver requirements from ideation through testing, demonstrations, and post-release support.
Ensure business analyst project artifacts align with PMO standards and objectives.
Participate in Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
Proactively identify and communicate project risks, issues, and dependencies to the project manager.