AfroTech 2026 Business Analyst
About The Position
Axon Business Analysts act as trusted advisors who bridge customer vision and technology. They partner with public safety agencies to understand operational needs, design solutions, and configure software supporting mission-critical work. As part of a collaborative, cross-functional deployment team, they help deliver successful implementations across Axon’s public safety SaaS platform. The role offers consultative customer-partner and technical-builder tracks, with opportunities to solve problems directly with customers and support agencies protecting their communities. This position is remote from Dallas–Fort Worth, Texas; Chicago, Illinois; Saint Paul/Minneapolis, Minnesota; Albany, New York; Philadelphia, Pennsylvania; or Fairfax, Virginia, and requires up to 60% travel. It reports to the Manager, Business Analysis. Applicants must be attending AfroTech 2026 to apply through this posting.
Requirements
- Bachelor’s degree in Business, Operations, Computer Science, or Engineering, or equivalent.
- 2–3+ years of relevant SaaS implementation experience.
- Experience working with or in law enforcement.
- Experience managing process improvement or facilitating change management among teams.
- Demonstrated outcome-driven thinking and ability to make difficult tradeoff assessments.
- Self-starter who thrives on problem-solving and embraces ambiguity.
- Willingness to collaborate and drive company-wide initiatives across multiple departments.
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential, highly sensitive information.
Nice To Haves
- Technical delivery experience and/or knowledge of a coding language.
Responsibilities
- Collaborate with customers to configure systems that achieve business outcomes.
- Capture customer needs and desired outcomes to create business process documentation, including user stories, workflows, and functional requirements.
- Discover complex business requirements, provide structure and clarity, and work with Technical Business Analysts, Project Managers, Solution Architects, and Product teams to design and deliver solutions.
- Assess the impact and feasibility of proposed solutions, evaluate alternatives, and deliver solutions that accomplish agency outcomes.
- Design, administer, and document functional and user acceptance tests and training.
- Translate complex business requirements into quality technical configurations.
- Apply Axon best practices to software configurations, troubleshoot technical challenges, and ensure continuity in environment structure.
Benefits
- Competitive salary and 401(k) with employer match.
- Discretionary paid time off.
- Paid parental leave for all.
- Medical, dental, and vision plans.
- Fitness programs.
- Emotional and mental wellness support.
- Learning and development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
