Business Analyst

SESLOC Credit Union•San Luis Obispo, CA

About The Position

SESLOC is seeking an experienced, service-focused, tech-savvy Business Analyst. The role identifies opportunities to improve services and products for SESLOC members and employees through technology and process improvements. The Business Analyst serves as a liaison between IT and other departments, translating business needs and objectives into technology solutions. The position also leverages application functionality, manages vendor relationships, and maintains effective working relationships with application end users. Final job offers are conditional on successful and acceptable background-check results and signing an Arbitration Agreement as a condition of employment. Background checks include bond, credit, criminal-history, and reference checks. Applicants are asked to submit a current resume and a cover letter explaining their fit for the role.

Requirements

  • Two-year college degree, completion of specialized study at a business or trade school, or a relevant professional certification, and five years of experience working with business software applications; an equivalent combination of education and experience, including time in preparatory positions, is also acceptable.
  • Strong knowledge of multiple change approaches, such as Agile, Lean, TDD, and Waterfall, and understanding of their appropriate use and application.
  • Demonstrated capability supporting and delivering the full system development life cycle and its phases, including user story creation, test planning, test execution, production implementation, and break-fix production issue resolution.
  • Demonstrated skills with SQL and/or relational database concepts and languages, including methods for analyzing, reporting, and validating data at the source.
  • Proven ability to manage solutions delivered in multiple programming languages and technical environments.
  • Demonstrated understanding of software engineering vocabulary and data architecture.
  • Experience working with Azure DevOps, JIRA, or other tools used by Agile development teams.

Nice To Haves

  • Previous credit union or financial institution experience is preferred.

Responsibilities

  • Identify opportunities to improve services and products for members and employees using technology and process improvements.
  • Act as a liaison between IT and other departments to translate business needs and objectives into technology solutions.
  • Leverage the functionality of applications.
  • Manage vendor relationships.
  • Maintain effective working relationships with application end users.
  • Support and deliver the system development life cycle, including user story creation, test planning, test execution, production implementation, and resolution of break-fix production issues.
  • Analyze, report, and validate data at its source, including through SQL queries.
  • Manage solutions delivered in multiple programming languages and technical environments.
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