Business Analyst – Workday People Technology

Power Design•Petersburg, FL

About The Position

The Business Analyst will own the configuration and continuous improvement of Workday modules that shape the employee experience, including Recruiting, Onboarding, Benefits, Journeys, and Learning. The role partners with People Experience stakeholders to deliver business-driven requests and operational improvements, and works alongside a Senior Analyst on larger cross-functional projects. The position serves as a Workday partner and subject matter expert for the assigned modules. It gathers and translates requirements into user stories and solutions; configures, tests, validates, and implements business process changes; and supports agile prioritization and change management. The analyst also monitors Workday alerts and releases, supports recurring events such as benefits open enrollment and plan-year setup, assists with testing integrations and security changes, and maintains related master data. Additional responsibilities include resolving complex functional issues escalated through the support queue, analyzing processes and systems for improvements, documenting processes and configuration decisions, maintaining the team knowledge base, and creating and delivering training for end users as needed.

Requirements

Bachelor’s degree in Information Systems, Human Resources, Business, or a related field, or an equivalent combination of education and experience.
At least 2 years of Workday HCM configuration or system administration experience, including business process configuration and testing.
Knowledge of HR business processes and ability to document processes and write clear business requirements.
Customer-focused approach and ability to work effectively in a fast-paced, fluid environment with competing priorities and collaborate across teams.
Self-motivated and highly organized, with the ability to prioritize independently and demonstrate urgency.
Ability to produce accurate work under pressure and with frequent deadlines.
Ability to exercise confidentiality, tact, and independent judgment.
Proficiency in Microsoft Office Suite.
Demonstrated commitment to Power Design’s core values: integrity, accountability, teamwork, innovation, and growth.

Nice To Haves

Hands-on Workday experience in one or more of Recruiting, Onboarding, Benefits, Journeys, or Learning.
Working knowledge of Workday security, reporting, and calculated fields.
Experience with agile delivery and a work management tool such as Jira.
Experience delivering system and process training.
Workday certification or completion of Workday training in a relevant module.

Responsibilities

Serve as the Workday partner and subject matter expert for Recruiting, Onboarding, Benefits, Journeys, and Learning.
Configure, test, validate, and implement business process changes and enhancements in Workday.
Gather requirements, map current- and future-state processes, and translate business needs into clear user stories and solutions.
Follow agile project and change management processes to prioritize, configure, and test user stories.
Lead business-driven requests and operational improvements that increase efficiency without major architectural changes.
Monitor Workday Customer Alerts and semi-annual releases, assess impacts and adoption opportunities, and coordinate with impacted stakeholders.
Support annual and recurring events, including Benefits open enrollment and plan-year setup.
Assist with testing integrations and security changes affecting assigned modules, and maintain related master data values.
Serve as an escalation point for complex functional issues raised through the support queue.
Analyze processes and systems for effectiveness and recommend enhancements to optimize business processes.
Document processes, configuration decisions, and system changes, and maintain the team knowledge base.
Create training materials and deliver system and process training to end users as needed.