Workday Analyst

Montgomery College•OC - Central Services, MD

4d•$88,876 - $122,205•Hybrid

About The Position

Montgomery College’s Office of Information Technology is hiring two full-time Workday Analysts at its Central Services Campus. One position focuses on Workday Payroll, Absence, and Time Tracking. The other focuses on Workday Recruiting, Onboarding, Talent Management—including Learning, Performance, and Succession—and Benefits. The schedule is five days and 40 hours per week. The role is eligible for telework two days per week after three months of employment, subject to change based on unit needs and the college’s location restrictions. The Workday Analyst independently supports, configures, and optimizes Workday within an assigned domain, such as HCM, Finance, or Security, and reports to the Workday Manager. The analyst is a liaison between business stakeholders and IT, leads small-to-medium initiatives, performs advanced configuration, collaborates with the Lead Systems Analyst on complex efforts, guides Systems Analyst I staff, and contributes to team standards, documentation, and change management. The role includes configuring and maintaining Workday functionality; providing Tier 2 and Tier 3 functional support; investigating and resolving complex system, process, security, reporting, and data issues; conducting root-cause analysis; and delivering enhancements through requirements gathering, configuration, testing, implementation, and post-production support. The analyst partners with stakeholders to understand requirements, improve processes, and translate operational needs into Workday solutions. The analyst supports configuration changes, integrations, and semiannual releases through testing, validation, impact analysis, and defect resolution. The role also supports recurring domain activities, such as open enrollment, performance and compensation cycles, fiscal year-end processing, budget cycles, access reviews, and audit preparation, as applicable. Work must follow institutional change-control, authorization, information-security, privacy, and data-governance standards. The analyst creates and maintains documentation, standards, procedures, training materials, communications, and user guidance, and shares knowledge with Systems Analyst I staff. The position is Non-Bargaining Status, Exempt, Grade 33. Applicants must be authorized to work in the United States. Employees must reside in Maryland, Washington, DC, Virginia, West Virginia, Delaware, or Pennsylvania; employees residing elsewhere at hire are not eligible for telework until they establish permanent residence in one of those states. Employment is contingent on a background check and degree verification, if applicable, and participation in a Maryland State Retirement System plan, subject to the stated exception and restrictions for retirees.

Requirements

Bachelor’s degree in IT, Business, HR, Finance, or a related field.
Three to five years of Workday experience.
Functional expertise in HCM, Finance, or Security.
Experience with Workday reporting and configuration.
Applicants must currently be authorized to work in the United States.
An equivalent combination of education, training, certification, and/or experience may be considered.

Nice To Haves

Workday Payroll configuration and production support.
Workday Absence and Time Tracking configuration.
Troubleshooting issues affecting payroll accuracy, time calculations, leave administration, or employee records.
Workday business-process design and optimization.
Workday reporting and calculated fields.
Enterprise Interface Builder (EIB), data loads, and data-validation controls.
Testing Workday releases, enhancements, integrations, and configuration changes.
Supporting payroll processing or other high-risk, time-sensitive operational events.
Working with Human Resources, Payroll, Finance, Information Technology, and cross-functional stakeholders.
Applying security, privacy, compliance, data-governance, and change-control requirements.
Developing system documentation, procedures, communications, and user guidance.

Responsibilities

Independently configure, maintain, and optimize Workday functionality in the assigned domain.
Configure business processes, reports, calculated fields, security components, and related system functionality.
Evaluate business requirements, implement approved enhancements, and ensure configurations support business needs, institutional policies, standards, and strategic objectives.
Provide Tier 2 and Tier 3 functional support and investigate complex system, configuration, process, security, reporting, and data issues.
Perform root-cause analysis, develop sustainable solutions, coordinate cross-system dependencies, and restore or improve system functionality.
Lead small-to-medium Workday initiatives and deliver approved enhancements from requirements gathering through configuration, testing, implementation, and post-production support.
Collaborate with the Lead Systems Analyst and technical and functional partners on complex initiatives, integration dependencies, and cross-functional impacts.
Partner with Human Resources, Finance, IT, and other stakeholders to gather and analyze requirements, evaluate business processes, and translate operational needs into Workday solutions.
Recommend process and system improvements consistent with Workday best practices, data governance expectations, and institutional standards.
Support Workday configuration changes, enhancements, integrations, and semiannual releases through testing, technical validation, impact analysis, and defect resolution.
Evaluate new Workday functionality, document testing outcomes, coordinate issue remediation, and partner with stakeholders during user acceptance testing and implementation.
Lead or support recurring activities in the assigned domain, including open enrollment, performance and compensation cycles, fiscal year-end processing, budget cycles, access reviews, and audit preparation, as applicable.
Apply change-control, authorization, information-security, data-privacy, and data-governance standards to configurations and support activities.
Create and maintain system documentation, configuration standards, procedures, training materials, stakeholder communications, and user guidance.
Provide day-to-day technical guidance and knowledge sharing to Systems Analyst I staff and participate in Workday training and Community resources.
Perform other duties as assigned.