Workday Systems Analyst

ECS Federal•Arlington, VA

1d•Hybrid

About The Position

ECS is seeking a Workday Platform & Systems Analyst to support the U.S. Postal Service Office of the Inspector General (OIG) in Arlington, Virginia, in a hybrid capacity. The position supports the Workday Administrator in operating, maintaining, and improving the organization’s Workday tenant after go-live. The Analyst provides first-line functional and technical support, maintains accurate configuration and data, and helps the organization transition from implementation to stable operations and continuous improvement. Candidates must be able to pass a USPIS Moderate Background Investigation (MBI) and obtain a USPS Public Trust (elevated) clearance. This requires U.S. citizenship and the ability to pass an in-depth background check.

Requirements

Bachelor’s degree in Information Systems, Human Resources, Business Administration, Finance, or a related field.
Three years of professional-level experience supporting and utilizing Workday or other ERP systems in a production tenant.
One year of experience building system reports.
One year of experience in a ticketed support role.
Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
Working knowledge of Workday business processes, supervisory organizations, and security groups.
Ability to build and modify Workday custom reports and calculated fields.
Experience resolving helpdesk or ticketed support requests within defined service level agreements.
Experience testing system changes and following formal change control.
Proficiency in EIB, XML, XSLT, Studio, Prism, and Web Services.
Ability to pass a USPIS Moderate Background Investigation and obtain a USPS Public Trust (elevated) clearance; U.S. citizenship and an in-depth background check are required.

Responsibilities

Participate in a full Workday implementation or phase deployment.
Manage major Workday updates, including analyzing new features, performing regression testing, and developing rollout strategies.
Support Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
Configure and troubleshoot business processes, security permissions, condition rules, and notifications.
Build and modify Workday custom reports and calculated fields.
Resolve helpdesk or ticketed support requests within defined service level agreements.
Test system changes and follow formal change control.
Prepare and validate data loads and reconcile results.
Write clear standard operating procedures, test scripts, configuration logs, and user job aids.
Analyze and document problems, root causes, and resolutions.